Please complete the CAPTCHA to continue
@icarotech.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Eduardo Zerio is listed as Managed Services Manager at Icaro Tech at Icaro Tech, a company with 174 employees, based in Campinas, São Paulo, Brazil. AeroLeads shows a work email signal at icarotech.com and a matched LinkedIn profile for Eduardo Zerio.
Eduardo Zerio previously worked as Managed Services Manager at Icaro Tech and Service Delivery Manager at Icaro Tech. Eduardo Zerio holds Bs, Computer Science from Universidade De São Paulo.
This section adds company-level context without repeating Eduardo Zerio's masked contact details.
AeroLeads found 1 current-domain work email signal for Eduardo Zerio. Compare company email patterns before reaching out.
12+ years of experience built from solid technical ground, team's coordination to business unit management.Passionate about technology, innovation and people management.Experienced in high performance team leadership, risks mitigation and crisis management.Solid background and expeertise in problem investigation, performance analysis, incident restoration and software development.Technical reference for BMC Remedy ITSM suite and it's modules.MBA in Project Management, MBA in Trends & Innovation and Bachelor of Computer Science graduate at University of São Paulo (USP).
Listed skills include Itil, It Service Management, Bmc Remedy, Outsourcing, and 22 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Campinas, São Paulo, Brazil
Icaro Tech's Managed Services team is focused on providing ITIL based technical support, maintenance and evolution, through assesment and development, to complex and core solutions for a set of national and international customers.Our goals of solution's high availability, optimization and quick restorations are achieved by a reliable, certified, high.
Campinas, São Paulo, Brazil
Customers escalation point;Support contracts general management;Revenue, costs and KPI management;Team engagement and management;Lean thinking and innovation promotion within teams;
Campinas, São Paulo, Brazil
Team leader for the L1, L2 and L3 support team;Customers point of contact;Backlog, service level and priority managementRisks prevention and crisis management;Team management: hiring, training, evaluation, feedbacks and career development;Engaging and maintaining a high performance, solution driven team;
Campinas, São Paulo, Brazil
Technical leader for the L1, L2 and L3 support team;L2 Support: problem investigation, performance analysis, incident restoration;Change development: customization requests and bug fixes;Products: BMC Remedy ARS, ITSM Suite, CMDB, BMC ADDM, BIRT Reports, Java integrations, Web Services, PL/SQL Oracle database and Icaro Advanced Dashboards Customers: major.
Campinas, São Paulo, Brazil
Development and L2 Support for BMC Remedy ARS, ITSM Suite, CMDB, BEM/SIM, Crystal Reports, BIRT Reports, Java integrations, PL/SQL Oracle database for major Central and South American telecommunication companies.
Campinas, São Paulo, Brazil
Development using BMC Remedy Action Request System, ITSM Suite and Crystal Reports.
Other employees you can reach at icarotech.com. View company contacts for 174 employees →
Diogenes Hernandez
Colleague at Icaro TechBauru, São Paulo, Brazil, Brazil
View →
JG
Jonathas Grégio De Oliveira
Colleague at Icaro TechCampinas, São Paulo, Brazil, Brazil
View →
VL
Victor Luís Aguilar Antunes
Colleague at Icaro TechSão Carlos, São Paulo, Brazil, Brazil
View →
AR
Alan Roosewelt Topan Grião
Colleague at Icaro TechCampinas, São Paulo, Brazil, Brazil
View →
GG
Guilherme Gaddini
Colleague at Icaro TechSão Paulo, Brazil, Brazil
View →
JT
Jean Tilger Machado
Colleague at Icaro TechItapevi, São Paulo, Brazil, Brazil
View →
AD
Amanda De Almeida
Colleague at Icaro TechMatão, São Paulo, Brazil, Brazil
View →
NC
Natham C.
Colleague at Icaro TechSorocaba, São Paulo, Brazil, Brazil
View →
FC
Fernando César
Colleague at Icaro TechSão Carlos, São Paulo, Brazil, Brazil
View →
RW
Rafael Wassoaski
Colleague at Icaro TechCanoinhas, Santa Catarina, Brazil, Brazil
View →
Quick answers generated from the profile data available on this page.
Eduardo Zerio works for Icaro Tech.
Eduardo Zerio is listed as Managed Services Manager at Icaro Tech at Icaro Tech.
AeroLeads has found 1 work email signal at @icarotech.com for Eduardo Zerio at Icaro Tech.
Eduardo Zerio is based in Campinas, São Paulo, Brazil while working with Icaro Tech.
Eduardo Zerio has worked for Icaro Tech.
Eduardo Zerio's colleagues at Icaro Tech include Diogenes Hernandez, Jonathas Grégio De Oliveira, Victor Luís Aguilar Antunes, Alan Roosewelt Topan Grião, and Guilherme Gaddini.
You can use AeroLeads to view verified contact signals for Eduardo Zerio at Icaro Tech, including work email, phone, and LinkedIn data when available.
Eduardo Zerio holds Bs, Computer Science from Universidade De São Paulo.
Eduardo Zerio is listed with skills including Itil, It Service Management, Bmc Remedy, Outsourcing, Sql, Service Management, Cmdb, and Integration.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts