Eduardo Pinzon Email and Phone Number
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Operations executive with over 22 years of experience and a proven track record leading complex operational activities and projects in a franchise system. Experienced executive dedicated to continuous process improvement with emphasis in tracking KPIs, business operations, strategic planning and customer satisfaction; while leveraging a strong technology background.
Crestcom International, Llc
View- Website:
- crestcomfranchise.com
- Employees:
- 204
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Director Of OperationsCrestcom International, Llc Oct 2017 - PresentAs Director of Operations at Crestcom International, and a member of the executive team, I am responsible for the vision and execution of various cross-functional initiatives to exceed the organization’s business goals and objectives. I am also responsible for our corporate technology strategy which includes the integration of a number of new technology platforms. I also work with Latin American franchisees, helping them continue to gain market share through the use of region-specific strategies.
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Operations And Organic Growth For Latin AmericaCrestcom International, Llc Jan 2016 - Oct 2017Greenwood Village, Co.
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Tab Certified Facilitator / Business CoachThe Alternative Board Jul 2013 - Jan 2016Denver SoutheastI am a TAB Certified Facilitator and Coach for The Alternative Board® (TAB) in the Denver Metro Area, specializing in Spanish speaking boards. TAB helps forward-thinking business owners increase profitability and improve their lives by leveraging local business advisory boards, private business coaching and proprietary strategic services.Business owners often start their business with a vision of what will allow them to achieve in their personal lives. However, too often the day-to-day realities of running their business take over and they lose track of how their business should be aligned with achieving their personal vision of success. -
Director Of Campaign OperationsThe Alternative Board (Worldwide) Jun 2013 - Jan 2016Denver MetroI serve as the single point of contact for franchisees throughout their campaigns process for Membership or Franchise Acquisition. I match campaign requests with available Membership Developer team capacity, Field Trainers availability and Marketing strategy. I work with the different departments and team members to ensure all resources are coordinated and in alignment with the campaign's objectives. I provide status reports with metrics throughout the campaign and I make adjustments based on the real-time status of campaigns. I also review, recommend and implement improvements to the campaign process.
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Director Of M.I.SThe Alternative Board (Worldwide) Dec 2001 - Jun 2013Denver MetroAs a Director of MIS I was charged with analyzing technology and industry trends to determine organizational objectives, and then develop strategic plans to meet company goals. I’ve lead the team of company staff and vendors that worked in a multi-server environment. Through a variety of software systems and applications, the team provided our clients with a Web based platform to support their businesses.I was also responsible for providing system stability across platforms, ensuring that technological resources were working and were reliable. I was also in charge of supervising all security efforts to prevent breaches from hackers, and to keep data and confidential information safe. As part of the executive team I had to report on IT activities and return on investment analysis for systems expenditures as well as analyzing, researching and recommending improvements to current systems and infrastructure. Overseeing the help desk Operations, supporting over 150 Franchisees and 10 Master Franchises in 10 countries as well as over 3000 members.
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Systems OfficerPremier Cruises 1995 - 2000Usa, Canada, Spain, France, Italy, Caribbean, Mexico.As a Systems Officer I was responsible to ensure the shipboard computer systems and operations supporting guest services were fully operational. On Board systems were to be supported so that there was no impact on guest services. In addition, as a Systems Officer I had to supports and maintains the back office PCs used by the departments on board. I was charged to perform 1st, 2nd and 3rd level support to the on board users. Shipboard computer systems encompassed, Bar Register network; within the Unix System, point-of-sale, on-board credit and guest tracking; PC network of Windows and NT and related peripherals; NT/2000 server; NT/2000 Exchange email server; guest security system; guest door lock systems and other proprietary software/systems
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Chief PurserStarlite Cruises 1993 - 1995Usa, Mexico, CaribbeanAs a Chief Purser I reported directly to the Ship’s Master on all matters related to Hotel Operations and the Purser Office. As a Chief Purser I had to manage efficiently all financial details for all passenger and crew service issues aboard the Ship. I was in charge on board the Vessel to supervise the implementation and maintenance of all Hotel Operation standards, rules and regulations, as dictated by the Cruise Line.I was responsible for the Ship‘s Clearance at the port of entry, Passengers and Crew accounting, Front Office / Back Office, Crew List, Ship‘s Certificates, Immigration and Port Authorities. I was responsible for adhering to all specified Maritime regulations, in the process of passenger embarkation and disembarkation and all medical disembarks.
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Crew Purser / First PurserScandinavian Cruises 1990 - 1993Usa, Bahamas, Mexico, CaribbeanAs a first Purser I was a Senior Officer responsible for all accounting on board several Cruise Ships. My duties include supervising the Purser Staff, Crew payroll, I had to manage crew members' visas and work permits, currency exchange, Casino and Bar’s accounting. I worked very close with other department heads to coordinate vacation schedules, rotation and promotions. I had to communicate with shore side office regarding all personnel issues, for the Deck, Engine, Hotel and Casino Departments.As a Crew Purser, I reported to the Chief Purser and my role was to efficiently manage all crew related matters. As Crew Purser, my responsibilities included keeping an accurate payroll, dealing with crew accounts and their safety deposit boxes, assisting the Chief Purser with Immigration and Custom clearance, arranging crew travel arrangements and completing administration of crew files.
Eduardo Pinzon Skills
Eduardo Pinzon Education Details
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Petroleum Engineering
Frequently Asked Questions about Eduardo Pinzon
What company does Eduardo Pinzon work for?
Eduardo Pinzon works for Crestcom International, Llc
What is Eduardo Pinzon's role at the current company?
Eduardo Pinzon's current role is Director Of Operations at Crestcom International, LLC.
What is Eduardo Pinzon's email address?
Eduardo Pinzon's email address is ed****@****com.com
What is Eduardo Pinzon's direct phone number?
Eduardo Pinzon's direct phone number is +130383*****
What schools did Eduardo Pinzon attend?
Eduardo Pinzon attended Universidad De América.
What are some of Eduardo Pinzon's interests?
Eduardo Pinzon has interest in New Technology, Children, Systems Implementation, Environment, Business Processes Automation, Science And Technology, Disaster And Humanitarian Relief, Business Intelligence, Animal Welfare.
What skills is Eduardo Pinzon known for?
Eduardo Pinzon has skills like Management, Strategic Planning, Process Improvement, Strategy, Team Leadership, Team Building, Business Strategy, Business Planning, Crm, Business Process, Leadership, Business Intelligence.
Who are Eduardo Pinzon's colleagues?
Eduardo Pinzon's colleagues are Ahmed Abd El-Razek, Ana Rodriguez, Yati Aroskar-More, Asim Rajab, Sandra Edwards, Ken Strilchuk, Sulayman Kurdi.
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Eduardo Pinzon
Adjunct Professor Of Computer Science At Brookdale Community College Since 2015; Teach Java, Python And Computer Logic And Design Undergraduate Courses.Eatontown, Nj1att.com -
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