It Administrator (On-Call)
Current- Providing on-call remote support for desktop and laptop equipment, software, and network systems, ensuring operational efficiency and user satisfaction.- Conducting periodic site visits for system maintenance, including updates and vulnerability patching, to maintain optimal system performance and security.- Implementing remote access solutions for hybrid staff, enhancing flexibility and productivity.- Managing data recovery and backup processes, ensuring the secure retrieval of data from compromised systems through the use of advanced tools and techniques.- Continuously monitored systems to identify and address security vulnerabilities, safeguarding against potential threats.- Supervising network administration tasks, including the implementation of security measures and user access management, to ensure a secure and efficient network environment.- Regularly training and workshops to stay abreast of the latest trends in data recovery and disaster recovery strategies, applying best practices to enhance system resilience.