Edward Dutton Email & Phone Number

Orlando, FL, US

Crew's Cup Lounge/ Yachtsman Steakhouse

• Acting Beverage Director for resort.Controlled beverage menu for multiple venues, including signature and casual dining locations.Perform multiple roles including opening/closing procedures with minimal direction and.
• Service 50-seat lounge, 120-seat table service restaurant, and 216-seat Signature dining location Provide seamless Guest service to a wide variety of Executives, Convention Guests, and Leisure Guests while embracing.

Barcelona Lounge, Coronado Springs Resort

• Service 23 seat bar and 100 seat lounge
• Provide seamless Guest service to a wide variety of Executives, Convention Guests, and Leisure Guests while embracing upsell opportunities on food offerings and premium liquor, beer, and wine to increase check averages
• Encourage right-fit product to all Guests by educating peers and training new hires on extensive offerings from seven dining locations on resort property
• Create and maintain cleaning schedules, training plans for new hires, and supervising overall operation in absence of salaried managers
• Assisted in menu creation and drink recipes.

Crew's Cup Lounge

• Perform multiple roles including opening/closing procedures with minimal direction and ensure top quality service to our Guests by inspiring teamwork
• Service 50-seat lounge, 120-seat table service restaurant, and 216-seat Signature dining location
• Provide seamless Guest service to a wide variety of Executives, Convention Guests, and Leisure Guests while embracing upsell opportunities on food offerings and premium liquor, beer, and wine to increase check averages
• Encourage right-fit product to all Guests by educating peers and training new hires on extensive offerings from all three dining locations
• Contribute to Guest Service Ratings by exceeding Guest Expectations, boosting Crew's Cup Lounge to #2 ranked lounge experience on property in Guest Excellence ratings

ESPN Wide World Of Sports

• Cater to wide range of clientele, make recommendations based on group demographics
• Provide direction to peers and leaders based on product demand, price, and popularity including consultation on menu offerings and design
• Service 250-seat restaurant while also assisting heavy volume of walk-up Guests attending events within the 230-acre facility

ESPN Club

• Oversee high-volume restaurant while also assisting with day Guests from 7 different resorts, in addition to EPCOT
• Assist with menu design during kitchen renovations; lead peers through conversion into new menu options
• Encourage purchase of new bar mats to ensure Cast safety

Silver Screen Spirits

• Perform opening and closing procedures at all three themes of Disney's All Star Sports Resorts and host a variety of clientele including both leisure Guests and youth groups
• Operate sole on premise location, servicing all Guests for a 1,920-room resort

Disney's Typhoon Lagoon And Blizzard Beach

• Independently manage and supervise premium space experience for 2.5-acre water park with 15 cabanas capable of hosting up to 150 Guests per day
• Ensure quality experience for all Guests by refreshing space amenities as needed, maintaining communication with all clients throughout their stay, and making recommendations on products and experiences based on the.

Nashville, TN

Promoted sales of properties using advertising, open houses, door-to-door selling, and participation in multiple listing servicesAssessed needs of individual clients through personal interviews, then provided options that fit their wants and needsNegotiated multiple deals to satisfaction of all parties involved

Antioch, TN

Filing of completed title searchesDesigned a computerized system for updating old filing system using Microsoft WindowsTranscribed completed title searches for submission to clients via fax or emailKept searcher updated on incoming business while out of officeBasic bookkeeping using QuickBooks

Store sales leader, using established metrics, in daily, weekly, and monthly tracking periodsLed store in dollars per transaction, items per transaction, and sales per hourMaintained top standards in guest interaction, consistently ranked in top of region in guest satisfaction surveys

Associate Of Arts (A.A.), Accounting

Real Estate Finance

Activities and Societies: Phi Mu Alpha, MTSU Band of Blue, MTSU Chamber Winds