Edward Alves

Edward Alves Email and Phone Number

Senior Manager at Comcast @ Comcast
philadelphia, pennsylvania, united states
Edward Alves's Location
Nashua, New Hampshire, United States, United States
Edward Alves's Contact Details

Edward Alves work email

Edward Alves personal email

About Edward Alves

Senior Manager for Residential Sales and NPS coach for the Northeast Division. Managing the sustainment of the Net Promoter System, collaborating with Regional Senior Leaders on growth strategies and their implementation.

Edward Alves's Current Company Details
Comcast

Comcast

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Senior Manager at Comcast
philadelphia, pennsylvania, united states
Website:
comcast.com
Employees:
75807
Edward Alves Work Experience Details
  • Comcast
    Senior Manager
    Comcast Jun 2015 - Present
    Manchester, New Hampshire
  • Comcast
    Commercial Sales
    Comcast Jun 2000 - Present
    Sales, retention, billing, technical support.
  • Comcast
    Learning And Development
    Comcast Feb 2000 - Present
    Manchester, New Hampshire
    As a Learning and Development Instructor for Comcast since 2006 (Residential - 2006 to 2008, Sales - 2008 to 20011, Business Sales 20011 to present). I have had the opportunity to facilitate programs for incumbent employees on changes to systems, procedure, and protocol as well as new hires as they join our company. My responsibilities range from curriculum design to delivery, sales facilitation to technical troubleshooting, internal to external representatives, and residential to business. Building relationships with business partners within the organization to discuss training needs, delivery dates, and post facilitation results are also a function of my role. I have been certified by Comcast University to facilitate the following Sales programs nationally: Raising the Bar, Selling the Value, Positioning to Win, MDU Sales, RISE, Business Solutions-Lead Pass.The systems/billing based programs I facilitate include: CSG, Workbench, COMTRAC, Salesforce, SalesPoint, and Docusign.
  • Comcast Cable
    Manager Sales Development And Analysis
    Comcast Cable Jun 2000 - Present
  • Southwest Airlines
    Stranded Passenger
    Southwest Airlines 2015 - 2016

Edward Alves Skills

Call Center Employee Engagement Succession Planning Employee Relations Workforce Planning Training Leadership Development Learning Management Systems Instructional Design Program Facilitation Program Management Curriculum Design Sales Sales Management Selling Salesforce.com Workshop Facilitation Team Building Customer Retention Leadership Training Facilitation Customer Experience Call Centers Account Management Telecommunications Customer Satisfaction

Edward Alves Education Details

Frequently Asked Questions about Edward Alves

What company does Edward Alves work for?

Edward Alves works for Comcast

What is Edward Alves's role at the current company?

Edward Alves's current role is Senior Manager at Comcast.

What is Edward Alves's email address?

Edward Alves's email address is ed****@****ail.com

What schools did Edward Alves attend?

Edward Alves attended University Of Massachusetts, Amherst, Bristol Community College, New Bedford High School, Keith Junior High School.

What are some of Edward Alves's interests?

Edward Alves has interest in Animal Welfare.

What skills is Edward Alves known for?

Edward Alves has skills like Call Center, Employee Engagement, Succession Planning, Employee Relations, Workforce Planning, Training, Leadership Development, Learning Management Systems, Instructional Design, Program Facilitation, Program Management, Curriculum Design.

Who are Edward Alves's colleagues?

Edward Alves's colleagues are Stylc Jonathan, Maria Castro, Michael Horbrook Jr, Md Liaquat Ali, Vincent Nardini, Michael G., Joshua Rawls.

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