Edward Baker Email & Phone Number

Phoenixville, PA, US

Greater Philadelphia Area

• Responsibilities include:
• Manage job postings, recruitment, interviewing, onboarding and benefits
• Analyze trends in compensation and benefits; research and propose competitive pay programs to ensure the organization attracts and retains top talent
• Research, develop, and update policies and guidelines
• Guide Managers regarding performance reviews and disciplinary actions
• Run and participate in daily kick-off, staffing and wrap-up meetings

• Responsibilities included:
• Employee training during on-boarding process
• Chairperson on Employee Recognition Committee
• Project lead on merging two platforms to achieve efficiencies within the department

• Responsibilities included:
• New agent training during on-boarding process
• Field underwriting and the securing of new prospective clients for our full solution
• Monitoring and assisting clients through the claim process

• Responsibilities included:
• Responsible for managing, training and developing a team of litigation representatives
• Prepare and administer performance reviews and development plans
• Prepare defense counsel and participate in trials, arbitrations, mediations and settlement conferences on high exposure cases

• Responsibilities included:
• Handling commercial and personal lines litigation claims by verifying applicable coverage, determine exposures, liability, damages and negotiate settlements
• Securing and reviewing defense counsel budgets for accuracy and relevancy; closely monitor and control defense expenses
• Preparing defense counsel and participate in trials, arbitrations, mediations and settlement conferences on high exposure cases

• Responsibilities included:
• Managing, motivating, training and developing a team of litigation and bodily injury representatives on Personal Lines Auto claims
• Preparing and administer performance reviews in accordance with the Human Resources policy
• Ensuring that proper investigation, evaluation and negotiations of claims