Edward Bates is a QA Test Analyst at Wowcher at Wowcher. He possess expertise in active directory, help desk support, microsoft office, citrix, html and 30 more skills. Colleagues describe him as "I have worked with Edward over the past year since he moved from supporting the Digital helpdesk only to a centralised IT and Digital within my team. Edward has picked up many skills from supporting the IT environment across many desktop, application and digital technologies but at the same tome has been key to training the rest of the team on the digital applications and how to support them.
Edwards is a team player and is also good at coaching team members as part of his role. As part of Edward’s role he is deputy to the Customer Services Manger he reports into which involves managing the team and shifts, being escalation manager, providing daily reports that go to all of IT and me.
Edward has great customer services skills and is able to communicate at different levels including key Stakeholders and VIPs.
Edward is an asset to the team."
Listed skills include Active Directory, Help Desk Support, Microsoft Office, Citrix, and 31 others.