Edward Jimenez Email & Phone Number

Mountain View, California, United States

Managing internal and external QA teams to create, execute, and maintain test plans, and perform ad-hoc, creative, and structured testing on web and mobile applications on a SaaS platform.

United States

- Build and establish the first LiveOps QA embed position- Manage intake and processing of in-house reported issues across all employees and teams, including major stakeholders.- Assess live issues from a QA stand point to provide better understanding of player facing problems and work closely with many teams including Engineering, Marketing, Customer Service, and Design to find a prompt and efficient resolution - Daily crash monitoring and data analyzing to discuss current and potential live issues- Lead weekly server side testing prior to server client updates across multiple teams across multiple time zones- Lead QAs role in sustainable concurrent users testing to better improve the player MMO experience - Work closely with multiple teams to promote best LiveOps practices

Mountain View, Ca

- Create Primary and Secondary test plans for individual QA teams - Ensure application pass carrier requirements( iOs,Google,Amazon)- Handle application testing using social media sites such as Facebook and Twitter- Work directly with all studio department to ensure game quality (development team, design team, writing team, art team)- Use Mac debugging software to find and track bugs on mobile devices (Xcode)- Keep up to date with new OS updates (both released and in BETA) to ensure application compatibility and stability - Lead monthly game update and weekly DLC testing before release- Create and execute test plans for weekly DLC- Create and manage json files for integration through Amazon Web Services- Write reports on newly found bug with detailed steps to reproduce issues found- Maintain a strong team environment - Maintain constant communication with QA Manager- Translate App store game store information from English to Spanish (European dialect) and English to Portuguese( Brasil)

Redwood City Shores, Ca

- Play Alpha builds of games- Write clear and descriptive summaries of gameplay and suggestions for changes

Gilroy, Ca

- Manage electronics floor marketing and sales- Handle high valued stock items on and off the sales floor - Anti-theft protection- Manage sales goals for electronics sale team- Customer services- Quality assurance

Hollister, Ca

-Supervising associates-Key holder-Meeting daily sales goals both personally and making sure every other associates meet the same goals -Shipping and processing both inbound and outbound packages on sensitive products

Watsonville, Ca

-Ensure security of data, network access and backup systems-Establishes and controls systems access and security.-Act in alignment with user needs and system functionality to contribute to organizational policy-Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance-Develops, maintains and tests disaster recovery plans.-Maintains network hardware and software, including servers, peripherals, network nodes, terminals and wiring.-Identify problematic areas and implement strategic solutions in time-Audit systems and assess their outcomes-Preserve assets, information security and control structures-Handle annual budget and ensure cost effectiveness-Works with consultants to ensure that the computer system platform provides sufficient computing resources to deliver the desired level of business performance.-Develops or establishes strong relationships with service providers.