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Edward Jonathan Cuenca Email & Phone Number

IT Service Desk Agent at JPMorgan Chase
Location: Metro Manila, National Capital Region, Philippines 8 work roles 1 school
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Current company
JPMorgan Chase
Role
IT Service Desk Agent
Location
Metro Manila, National Capital Region, Philippines
Company size
213060 employees

Who is Edward Jonathan Cuenca? Overview

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Quick answer

Edward Jonathan Cuenca is listed as IT Service Desk Agent at JPMorgan Chase, a with 213060 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Edward Jonathan Cuenca.

Edward Jonathan Cuenca previously worked as Financial Advisor at Jpmorgan Chase & Co. and Global Service Desk Agent at Citi. Edward Jonathan Cuenca holds Ab Masscommunication from University Of St. La Salle-Bacolod.

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Email format at JPMorgan Chase

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JPMorgan Chase

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Profile bio

About Edward Jonathan Cuenca

JP Morgan Chase & Co.Service Desk – Solution 1. Oct- 2011 - Sept 2014• Provided in-depth technical knowledge for Chase employees’ hardware and applications for all Mortgage Banking support needs.• Provided non-technical application support for Originations, Servicing, and Default, Consumer Direct, Auto Finance, Student Loans and Chase Home Ownership Center employees.• Provide feedback that will help streamline processes, reporting and analytics, or knowledge objects/K1 updates.• Provide Inputs regarding call trends. Support Solution 1 projects by testing & providing inputs and recommendations to drive positive change.• Assist with projects, engage when needed, and report/provide feedback on projects/releases (pre/post assessment). Participated in CLOSR log in Testing.• Support and reduce customer issues. Call reduction initiatives.• Escalate issues in a timely manner and propose alternatives.

Listed skills include Business Process, Analytics, Testing, Information Technology, and 6 others.

Current workplace

Edward Jonathan Cuenca's current company

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JPMorgan Chase
Jpmorgan Chase
IT Service Desk Agent
Valenzuela, NCR, PH
Website
jpmorganchase.com
Employees
213060
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8 roles

Edward Jonathan Cuenca work experience

A career timeline built from the work history available for this profile.

Financial Advisor

Current
Jpmorgan Chase & Co.

Manila

Financial Service Advisor-140058110Description · Speak to consumers and bankers regarding approved auto loan applications· Receive inbound calls and make outbound follow up calls· Ensure approved amount, APR, term, payments, estimated state fees, funding conditions & closing instructions are communicated verbally with consumer/banker· Ensure all information is obtained and checked for accuracy prior to document preparation· Facilitate and schedule loan closings at Chase branches

Sep 2014 - Present

Global Service Desk Agent

Citi
Apr 2011 - Oct 2011

Technical Support Specialist

Accenture

Philippines

Oct 2010 - Apr 2011

Customer Service Associate

Convergys

Philippines

Sep 2009 - Oct 2010

Customer Care Specialist

Sitel

Philippines

Feb 2009 - Sep 2009
Team & coworkers

Colleagues at JPMorgan Chase

Other employees you can reach at jpmorganchase.com. View company contacts for 213060 employees →

VS Vinay Shah Vinay Shah Colleague at Jpmorgan ChaseMumbai, Maharashtra, India View → VT Veronica T Wright Veronica T Wright Colleague at Jpmorgan ChaseDallas-Fort Worth Metroplex, United States View → SR Stephanie Rubenstein Stephanie Rubenstein Colleague at Jpmorgan ChaseDelaware, Ohio, United States View → LN Lorna Nepomuceno Lorna Nepomuceno Colleague at Jpmorgan ChaseSan Mateo, Calabarzon, Philippines View → BF Bevin Fernandes Bevin Fernandes Colleague at Jpmorgan ChaseMumbai, Maharashtra, India View → AL Arlene Lopez Arlene Lopez Colleague at Jpmorgan ChaseNew York, United States View → MA Marisa Abdoo Marisa Abdoo Colleague at Jpmorgan ChaseNew York, United States View → FO Felix Odogwu Felix Odogwu Colleague at Jpmorgan ChaseLewis Center, Ohio, United States View → MC Marissa Clark Marissa Clark Colleague at Jpmorgan ChaseColumbus, Ohio Metropolitan Area, United States View → PV Pritesh Vakil Pritesh Vakil Colleague at Jpmorgan ChaseBournemouth, England, United Kingdom View →
1 education record

Edward Jonathan Cuenca education

  • University Of St. La Salle-Bacolod
    University Of St. La Salle-Bacolod
    Ab Masscommunication
FAQ

Frequently asked questions about Edward Jonathan Cuenca

Quick answers generated from the profile data available on this page.

What company does Edward Jonathan Cuenca work for?

Edward Jonathan Cuenca works for JPMorgan Chase.

What is Edward Jonathan Cuenca's role at JPMorgan Chase?

Edward Jonathan Cuenca is listed as IT Service Desk Agent at JPMorgan Chase.

Where is Edward Jonathan Cuenca based?

Edward Jonathan Cuenca is based in Metro Manila, National Capital Region, Philippines while working with JPMorgan Chase.

What companies has Edward Jonathan Cuenca worked for?

Edward Jonathan Cuenca has worked for Jpmorgan Chase, Jpmorgan Chase & Co., Citi, Accenture, and Convergys.

Who are Edward Jonathan Cuenca's colleagues at JPMorgan Chase?

Edward Jonathan Cuenca's colleagues at JPMorgan Chase include Vinay Shah, Veronica T Wright, Stephanie Rubenstein, Lorna Nepomuceno, and Bevin Fernandes.

How can I contact Edward Jonathan Cuenca?

You can use AeroLeads to view verified contact signals for Edward Jonathan Cuenca at JPMorgan Chase, including work email, phone, and LinkedIn data when available.

What schools did Edward Jonathan Cuenca attend?

Edward Jonathan Cuenca holds Ab Masscommunication from University Of St. La Salle-Bacolod.

What skills is Edward Jonathan Cuenca known for?

Edward Jonathan Cuenca is listed with skills including Business Process, Analytics, Testing, Information Technology, Finance, Customer Service, Management, and Microsoft Office.

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