Plans and coordinates preparation of project documentation, such as engineering drawings, production specifications and schedules, and contract modifications.· Reviews contract to determine documentation required for each phase of project, applying knowledge of engineering and manufacturing processes.· Analyzes proposed changes of product design to determine effect on overall product and system.· Coordinates modification of records for management control· Establishes change orders and prepares for change authorization and documentation by company and subcontractor.· Reviews and analyzes released engineering change data and coordinates changes with engineering, quality, support, manufacturing, and engineering data control activities.· Support the conduct of product and process evaluations in accordance with customer and corporate requirements for AS9100 and SEI CMMI compliant processes.· Work in a configuration management product life cycle system (i.e., Agile PLM, Teamcenter)· Demonstrate experience configuring, administering, and maintaining SharePoint, a working knowledge of CM TOOL(s) with check-in/check-out capabilities.· Controls and releases drawings and documentation using JIRA, Confluence and Teamcenter· Experience with Engineering Change Proposals (ECPs) in an Agile environment.

Assisted in analyzing program activities such as Service Level Agreements (SLA)s and Operational Technology (OT) hardware/software license acquisition cost, schedule, and performance related to AMC Control Systems.· Assisted in monitoring costs incurred, program performance, and provides status information related to OT hardware/software licenses.· Scheduled briefings and meetings and managed program files related to OT hardware/software licenses.· Assisted in researching, planning, analyzing, and organizing technical and/or statistical information and developing data for use in briefings, publications, and reports relative to OT hardware/software licenses.· Assisted in preparing program documents and correspondence such as project authorization documents, action memos, waivers, etc.Developed working knowledge of government policies and guidelines as well as corporate practices and procedures related to OT hardware/software licenses.· Aided with administrative and financial tracking systems and assists in the design and maintenance of spreadsheets and databases to support OT hardware/software licenses.· Collected and planned for distribution of materials to the government missions, program offices, hostedcountry institutions, and cooperating agencies as related to OT hardware/software licenses.· Managed software portfolios and license contracts.· Developed a software license request and management process.· Worked with customers to identify license needs and requirements.· Understood and managed software license usage and fulfilling license requests.· Administered licenses and license keys to customers.

| SAIC | AUGUST 2021 – PRESENTProgram: JBC-P, MMC, UAS, MTAKCostumer: Navel Information Warfare Center (NIWC)| ARMY· Develop Configuration and Data Management Processes and Procedures· Develop the Configuration and Data Management Plan(s)· Develop, review, and maintain a Data Management Repository Database· Attended various meetings and recorded minutes· Copied/built/maintained MMC hard drives· Prepare and ship hardware to customer· Proven ability to maintain all configuration information (baselines, equipment data, inventory data, software, licenses, documentation, metrics, change requests, requirements)· Monitored and audited configuration changes to hardware and software to confirm that configuration management records and configuration items are complete, consistent, accurate, and ensure compliance with approved configuration baseline.· Must possess excellent verbal and written communication skills

Software Support Liaison- Facilitate software requirements elicitation sessions to document, analyze, and design to identify and recommend process improvement in business process and business flows. Formulate, define and document organizational workflow for the as is and to be process models to capture user needs, business systems and industry requirements. Review business changes and ensure efficient and comprehensive translation into functional software requirements. Devise/modify procedures to solve complex problems considering technical equipment capacity and limitations, operating time, and form of desired results; include analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.

• Identify document discrepancies and support improvement in design of software tools that aid in the development of readiness reports for force protection systems• Support process improvement to facilitate consistent, reliable, and timely support to all Force Protection Suite, Rapid Deployment Integrated Surveillance System, and Entry Control Point teams• Serves as the pivotal point of contact for requirements design and review for multiple teams• Responsible for coordinating information sources, performing complex research and analysis in support of daily operations• Coordinates management of technical issues, act as point of contact for information requests, and ensures the flow of communication to appropriate personnel• Reviews action items as they impact the Force Protection Operations Center (FPOC)• Analyzes actual and predictable operational activities for resource allocation in support of FPOC team• Designs and distributes the Status Reports, covering personnel, supported projects, and current efforts• Researches, compiles and presents in-depth briefings to teams, area managers, program directors, and government officials to provide understanding and gain acceptance of findings and recommendations• Monitors and maintains the office calendar tracking various activates, high level meetings and deadlines• Participate in, and conduct daily briefings via conference call to ensure requirements are met and are fully mission capable

• Provided database decision analysis and resolution troubleshooting support to end users while exhibiting excellent communication skills• Performed decision analysis and resolution utilizing database to create work orders and generate trouble tickets for respective FSRs• Utilized database to track all issues from ticket generation to resolution to support resolution validation and verification• Generated and maintain an accurate and current log of all help desk related requests and document problems and issues as well as provide feedback and suggestions for improving system functionality based on systems engineering design and analysis processes• Performed systems engineering analysis function such as identification and reporting of trending issues that indicate system, network or other related failure(s) and perform troubleshooting and test solutions

• Greeted and guided customers on the lot to proceed into the sales process• Assisted the customers to find a vehicle that meets their needs• Enhanced the sales process by demonstrating the features of several different models• Utilized Dealer Socket Sales to track all customer account creation to resolution to support resolution validation and verification

• Performed database entrees and updates for point of sales system• Analyzed member enrollment daily to ensure continued growth of the gym• Monitored delinquent accounts and develop plans for members to bring accounts current• Communicated with the licensing origination US All Star Federation to comply with the organization’s rules and regulations• Performed all human resource functions for 2 locations include hiring, training, evaluations and terminations• Maintained a safe environment by communicating with maintenance and vendors to meet the needs of the gym• Utilized Jackrabbit to track all customer accounts from contact generation to resolution to support resolution validation and verification

• Operated precision equipment in a safe and efficient way in order to comply with state and company standards• Followed all legislation, policies and procedures set by the stage of Alabama• Completed a total of 13 environmental, government, state and commercial projects

• Instructed gymnastics and stunting classes for all ages and abilities• Promoted programs internally and externally• Interacted with parents of participants to inform them of their child’s progress• Encouraged long-term participation in the program• Utilized Jackrabbit to track all customer accounts from contact generation to resolution to support resolution validation and verificatio

• Assembler on manufacturing line• Demonstrated versatile to perform any position requested of me to ensure the production goals were met in a timely manner• Operated for CNC machinery• Utilized Steelcase POS program to track all customer accounts for support resolution, validation, and verification