Highly competent, resourceful and self-driven. I have established a proven ability to adapt to a wide range of challenges. Having held management positions in multi discipline, high turnover businesses, I have developed a wealth of experience, and continue to demonstrate creative vision and organisation, as well as a strong commitment throughout my career.Key skills:OperationalProven track record in leading multiple projects simultaneously.Excellent understanding of the requirements of leading multidisciplinary teams.Proven experience of designing and implementing strategies in a large operational environment.Experienced in multitasking, project planning and administration.Ability to perform under pressure in a large operational environment.A hands-on approach with the ability to effectively manage a wide range of issues.Strategic planning and goal setting to achieve constant improvements in services, product quality, financial performance and employee growth and development.Ensuring the strict control of GP’s, wages, wastage, stock control and that all purchases are made within policy and budget.Service Creation of strategies that continuously provide excellent service, through developing high performing teams.Promotion and delivery of best practice service while driving continuous improvements in all service areas.Continuous assessment and reviews of delivery models against emerging demands and customer expectations.Managing the development, implementation, and maintenance of quality standards. Ensuring all services exceed expectations.Facilitate the induction and training enabling high performing and engaged teams.InnovationInnovative in driving strategy and new ways of working to lead and develop the wider team.A strong appetite for networking and a passion to build & use external networks to challenge thinking.A creative thinker, exploring and proposing solutions that address changes in the business needs.Reactive to market trends across all aspects of the customer experience.An active promoter of open and honest conversations where 'No idea is a bad idea.'An effective communicator creating channels between team and management. Promoting a high performing culture.A supporter of excellent working environments, effectively motivating, developing, and empowering all team members.