Edward Penn Email and Phone Number
I am results-driven with a proven track record of helping build and grow business opportunities and expand markets, while taking ownership of operations and service delivery. I possesses a keen eye for identifying opportunities to launch new products and services in the market and increase revenues in both the business-to-business (B2B) and business-to-consumer (B2C) segments. My expertise delives strong marketing strategies, with a deep understanding of everything from public relations to digital marketing and sales pipeline management. I recognises the importance of embedding a customer-first service model and utilises philosophies that have resulted in multiple awards over the years. I enjoy building and developing teams while also demonstrating frontline leadership.My core competencies include:Business & Branch Management || Sales & Marketing Leadership || Operations Management || Hands-On Business Development || Dealer & Supplier Management || Bid & Tender Negotiations || Consumer & Business Markets || Events Planning & Governance || Customer Experience || P&L/Budget Ownership || Relationship Management || Risk & Compliance || CRM Data Maintenance || Staff Management || Process Improvements
Cure Marine
View- Website:
- curemarine.com.au
- Employees:
- 7
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Sales And Client Liaison ManagerCure MarineNoosaville, Qld, Au -
Sales & Client Liaison ManagerCure Marine Aug 2024 - PresentSunshine Coast, Queensland, AustraliaResponsible for spearheading the sales of high-performance luxury cruising catamarans to both domestic and international markets, directly from the manufacturer. I oversee and manage the entire purchase experience, ensuring a seamless journey from initial consultation to final delivery. This includes guiding clients through the customization process, coordinating the logistics of delivery, and providing comprehensive best practice handling and operational guidance. My role emphasizes a deep commitment to client satisfaction and excellence in service, leveraging off my extensive industry experience to deliver unparalleled quality. -
General ManagerPerformance Cruising Yachts (Dealers For Elan Yachts, Ice Yachts, Italia Yachts & Dufour Catamarans) Mar 2005 - Aug 2024Sydney (Servicing Australia & New Zealand)Performance Cruising Yachts is the Australian importer & distributor of prestigious and quality brands including, Elan Performance and Impression yachts of Slovenia, Italia Yachts of Italy, ICE Yachts & Catamarans of northern Italy and Cervetti & Dufour 48 Catamarans of southern Italy.● Delivered YoY growth, including over 200% for 2022 & 2023● Generated $3.34 million in new yacht and catamaran sales in 2022/23● Contributed 72% of the total company sales for the year● Established and managed the marketing functions, including digital● Faciliated numerous events/shows● Led opportunity to reduce costs and enhance EBIT returns● Researched and introduced new brands to the market ● Reduced costs in new yacht commissioning, saving 24%● Implemented the full supply chain framework (quote to order)● Governed CRM databases to maximise marketing efforts ● Built a performance-driven team of 10 FTEsIn additon to the above, a total commitment to service excellence has been demonstrated through achieving 2019 Top International Dealer Award for Elan Yachts, #1 Customer Service Award in 2015 for Élan Yachts, Top 10 Customer Service Award for Hunter Yachts in 2013 (USA), and the Platinum Customer Service Award in 2012
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General ManagerSydney By Sail Jan 1997 - Aug 2024Darling Harbour SydneyJoined the business to take ownership of the business development and operational aspects of this multifaceted business, which includes charters, events, specialist hospitality packages, training courses, and investments. In 2004, following the appointment to Performance Cruising Yachts Pty, moved into the role of General Manager.● Defined the business and customer value proposition ● Led diversify to capitalise on tourism, charters, and private yachting● Oversaw a fleet of 5 charter boats, 3 yacht share boats, and 2 private boats ● Launched a suite of new event packages● Grew corporate revenues from 15% to 50% of company turnover ● Grew the Sydney by Sail International Yacht Training Academy (IYT) ● Developed course curriculum for approved training programs● Led ongoing PR efforts, including teaching, lecturing, and speaking ● Implemented and managed P&L, cashflow, and creditors/debtoprs● Developed a charter yacht investment prospectus ● Recruited and managed full-time and casual personnel. ● Ran ongoing training into products and services being delivered● Managed all matters relating to OHS/WHS
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Business Development & Operations ManagerSydney By Sail Jan 1997 - Jan 2004Darling Harbour, Sydney● Increased sales by 88% 98-99, 47% 99-2000 and 14% 2001 -2002● Increased margin by 18% and volume by 30% ● Grew corporare revenue to 15% of total revenue● Achieved a 25% growth in the learn to sail market ● Rolled out a new customer relationship and retention programme
Edward Penn Skills
Edward Penn Education Details
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Bachelor Of Science (Bsc), Management -
St.Josephs College, Suffolk Uk
Frequently Asked Questions about Edward Penn
What company does Edward Penn work for?
Edward Penn works for Cure Marine
What is Edward Penn's role at the current company?
Edward Penn's current role is Sales and Client Liaison Manager.
What schools did Edward Penn attend?
Edward Penn attended Sheffield Hallam University, St.josephs College, Suffolk Uk.
What skills is Edward Penn known for?
Edward Penn has skills like Maritime Operations, New Business Development, Maritime, Yachting, Shipping, Operations Management, Strategic Planning, Marketing, Marketing Strategy, Logistics, Transportation, Negotiation.
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