Edward Heaton Email & Phone Number

Eugene, Oregon Area

Provide unparalleled value in cleaning and coating services to tile and grout, carpet, natural stone, concrete, and VTC surfaces for both residential and commercial applications. As an independent cleaning company, I grew the business from $0 to over $125K in 2 years. *Certified EcoSmart Installer*Certified Adsil MicroGuard Installer*Certified Elite-Crete Installer

Houston, Texas Area

• As an Independent Contractor, provides consultation services to clients in Supply Chain disciplines including, Transportation, Logistics, Warehousing, 3PL industry, and Distribution. • Projects range in scope and size from a Question and Answer phone call to more in depth analysis of current state and future state models. • Results yield improved process cycle times in click-to-ship rates for e-commerce stores, cash-to-cash cycles of inventory for retailers, improved sourcing strategies for manufacturers, improved asset allocation for investment firms.

Houston, Texas Area

• Partnered with Ownership and executive leaders to transform a culture of reactionary maintenance to a culture of executing change through strategic planning. • Implemented a data driven decision-making philosophy by using KPI and SLA based management. Led the development of a data dashboard to clearly articulate business results with integrity. • Staffed and led all logistics, distribution, and production operations to deliver exceptional results for clients in multiple facilities. • Improved client relationships through proactive communication and deployment of enhanced system configurations. • Evaluated logistics partners and 3PL service providers performance and negotiated improved pricing agreements. - 16 percent reduction in supplies expense. - 31 percent improvement in throughput using Lean methodologies. - 10 percent reduction in transportation spend.

Houston, Texas Area

• Collaborated with executive partners developing best in class E-commerce experiences, logistics practices from DC locations to over 500 chain stores. • Entrusted with full P&L responsibility for Distribution, Logistics, and E-commerce fulfillment entities. • Staffed and led team of distribution managers and leads in leadership and professional development. Lead interdepartmental teams to develop solutions addressing inefficiencies and non-value adding processes. Selected as a representative to the Operational Leadership Forum working with senior executive team on organizational health and operational improvement. • Established best practices for supply chain management, purchasing, scaling operations, and technology use. - 72 percent improvement in click to delivery time. - 12 percent reduction in Small Parcel spend. - 20 percent improvement to YOY Physical Inventory count. - 14 percent reduction of On-Hand inventory balance.

Houston, Texas Area

• Negotiated strong carrier rates for LTL, Container, and multi-mode transportation. • Developed transportation dashboard to identify costs, tonnage, carriers, and PO transit times. • Improved credibility and relationship between the warehouse and other business units. • Scoped and sponsored software solution engagements. • Reduced waste and inefficiencies in hiring practices by establishing assessments and interview questionnaires. Established manager and supervisor training programs to enhance levels of professional knowledge and empowerment. • Facilitated multiple lean events to eliminate process waste. Incorporated kanban practices for JIT supplies management.• Led lean process improvement initiatives to managers and supervisors to improve problem solving skills and develop business acumen. - Reduced logistics costs by 28%. - Increased speed to market by 18% - Reduced employee turnover by 31%

Redmond, Or

• Provided leadership 120 staff at peak season, ensuring smooth distribution operations, inventory management, vendor compliance, logistics, staffing, training/development, and facilities in double-digit sales growth environment. • Assumed P&L accountability, directing efforts to reduce operational costs annually. • Enhanced organizational effectiveness by leading transformative efforts through reorganization and re-purposing, including implementation of an ERP system and new shipping software, transitioning the distribution team from legacy systems. Developed KPIs and metrics for distribution and logistics to drive increased performance.- 26 percent increase in staff productivity.- 14 percent reduction in transportation spend.- Expanded business operations to 24/7 schedule; to handle 12-fold SKU proliferation in 4 years, reaching over 180,000 unique SKUs valued at $19.5MM at its peak. - 60 percent improvement in inventory accuracy to 99.7%.- Expanded facility by adding a mezzanine, powered conveyor, accumulation conveyor, and additional racking.

Bend, Or

• Managed, coached, and guided 26 direct reports in 2 shifts to run all aspects of finished goods warehousing operations, inventory management, product finishing, inspection/packaging, and shipping/receiving.• Established metrics and ensured compliance. Coordinated monthly and YE Physical Inventory.• Played key role in transfer of operations to new facility by creating new distribution center layout and product flow maps. - 50 percent reduction in lost-time injuries. - 100 percent on-time shipping for 2005 and 2006. - 30 percent increase in cycle time from manufacture to finished goods inventory.

Portland, Oregon Area

• Organized and prepared daily staffing plans to delegate tasks consisting of loading, unloading, sorting, and driver management. • Mentored and motivated staff through coaching sessions and communication meetings. Developed a balanced scorecard and drafted strategic and action plans for People, Financial, Production, and Quality.• Co-Chaired Employee Retention Committee, leading the execution of this corporate pilot program to analyze employee turnover and improve retention rate by 58% in first year and 19% in year two. Led United Way campaign to exceed goal by 18%

B.A., Biblical Studies, Greek, Theology

Certificate, Leadership/ Communication

M.A., Organizational Management, 3.82

Activities and Societies: Cornerstone Project Team, Weekly Study TeamsFocused on small to mid-size business general leadership.