Edward Jacak, Mba

Edward Jacak, Mba Email and Phone Number

Manager, Digital Marketing and Account Executive @ ClarkTel Tele-Communications Inc
Cleveland, OH, US
Edward Jacak, Mba's Location
Greater Cleveland, United States, United States
Edward Jacak, Mba's Contact Details

Edward Jacak, Mba work email

Edward Jacak, Mba personal email

About Edward Jacak, Mba

A results-driven leader with over 15 years of experience in business operations, process optimization, and strategic planning. Proven expertise in aligning operational goals with business growth, revenue generation, and client satisfaction. Adept at leading cross-functional teams, improving processes, and driving efficiency across diverse industries.I have a strong interest in homesteading and permaculture farming and have founded a news and opinion website called EvolvedFarming.com to aggregate permaculture and homesteading news, how-to and opinion all in one place.

Edward Jacak, Mba's Current Company Details
ClarkTel Tele-Communications Inc

Clarktel Tele-Communications Inc

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Manager, Digital Marketing and Account Executive
Cleveland, OH, US
Website:
clarktel.net
Employees:
20
Edward Jacak, Mba Work Experience Details
  • Clarktel Tele-Communications Inc
    Manager, Digital Marketing And Account Executive
    Clarktel Tele-Communications Inc
    Cleveland, Oh, Us
    View
  • Clarktel Tele-Communications Inc
    Manager, Digital Marketing & Account Executive
    Clarktel Tele-Communications Inc Feb 2020 - Present
    Akron, Ohio, Us
    • Spearheaded the design and execution of digital marketing strategies, resulting in increased profitability and enhanced market presence.• Maximized customer acquisition by leveraging tools such as HubSpot, leading to a significant boost in digital marketing campaign outcomes.
    View
  • Various Companies
    Consultant/1099/Short-Term For Operations Management
    Various Companies Sep 2018 - Present
    Greenwich, Ct, Us
    • Served in temporary roles, consulting and working, with several companies including CMSD, AmeriGas, All Pro Freight, Squibwych Farms, Ergo Inspire, LLC. and EvolvedFarming.com.
    View
  • Rustic Pathways
    Director Customer Service Operations
    Rustic Pathways Dec 2016 - Sep 2018
    Mentor, Ohio, Us
    • Directed operations for a 25-member call center, overseeing collections, customer service, and sales, generating $16M to $25M in annual revenue.• Reduced quality incidents by 52% through the implementation of new service protocols, significantly enhancing customer satisfaction.• Fostered client relationships and improved retention rates with targeted servicing techniques.
    View
  • Everstream Solutions
    Vice President Operations
    Everstream Solutions Jan 2013 - Feb 2016
    Cleveland, Ohio, Us
    • Led a 20-member client-facing team, including technical support, account management, and inside sales, generating $15M to $21M in annual revenue.• Spearheaded the transition to Salesforce, modernizing outdated systems and streamlining operations for enhanced service delivery.• Developed and executed strategies for scaling client support services, significantly improving team performance and service outcomes.
    View
  • Vox Mobile
    Vice President Operations
    Vox Mobile Aug 2008 - Apr 2012
    Cleveland, Ohio, Us
    (Successful Start-up Equity Exit Departure)Managed a 100-member, multi-site, 24x7x365 mobility support center, driving operational efficiency and ensuring top-tier client service delivery.
    View
  • Oracle
    Director Call Center Operations
    Oracle Aug 1995 - Aug 2003
    Austin, Texas, Us
    Directed a 180-member, multi-site, 24x7x365 B2C technical support center, implementing strategies to enhance service quality and operational efficiency.
    View

Edward Jacak, Mba Skills

Leadership Strategic Planning Business Strategy Management Call Centers Account Management Team Building Customer Satisfaction Analysis Start Ups Leadership Development Mobile Technology Program Management Data Analysis Project Management Technical Support Vendor Management Process Engineering Strategic Leadership Strategy Business Process Improvement Customer Relationship Management Salesforce.com Organizational Culture M&a Experience Forecasting Mergers And Acquisitions Business Development Rapid Growth Managed Services Strategic Analysis Operations Management Sales Management Business Analytics Business Process Outsourcing Business To Business Marketing Information Technology Human Resources Executive Management Problem Solving Decision Making Cross Functional Team Leadership Negotiation Customer Service Call Center Administration Technology Implementation Culture Building Policies And Procedures Interpersonal Communication Call Center Sales Operations Team Leadership Process Improvement Strategic Partnerships

Edward Jacak, Mba Education Details

  • Cleveland State University
    Cleveland State University
    General Business
  • Cleveland State University
    Cleveland State University
    Marketing

Frequently Asked Questions about Edward Jacak, Mba

What company does Edward Jacak, Mba work for?

Edward Jacak, Mba works for Clarktel Tele-Communications Inc

What is Edward Jacak, Mba's role at the current company?

Edward Jacak, Mba's current role is Manager, Digital Marketing and Account Executive.

What is Edward Jacak, Mba's email address?

Edward Jacak, Mba's email address is ej****@****ail.com

What schools did Edward Jacak, Mba attend?

Edward Jacak, Mba attended Cleveland State University, Cleveland State University.

What are some of Edward Jacak, Mba's interests?

Edward Jacak, Mba has interest in Politics, Science And Technology, Children, Economic Empowerment.

What skills is Edward Jacak, Mba known for?

Edward Jacak, Mba has skills like Leadership, Strategic Planning, Business Strategy, Management, Call Centers, Account Management, Team Building, Customer Satisfaction, Analysis, Start Ups, Leadership Development, Mobile Technology.

Who are Edward Jacak, Mba's colleagues?

Edward Jacak, Mba's colleagues are Matthew Mc Gill, Derek Heavilin, Terry Clark, James Mace, Carmen Mcghee, Marc Yoder, Michael D Loede.

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