Ed Lewis Email and Phone Number
Hi, my name is Edward L Lewis and I am tech savvy and out-of-the-box leader with comprehensive experience managing entire IT operations, providing IT services, and determining technology needs.Throughout my career, I have a proven track record of integrating systems, identifying and delivering strategic enablement solutions, and remediating technical issues. From my profile, you will note that I possess a unique skillset that is surely going to allow me to become a valuable member of your prestigious team.My area of expertise includes Cloud Adoption & Migration, Enterprise Strategies & Processes, Project & Change Management, Policies & Procedures Development, Customer Experience, Process & Data Validation, Asset Management, Procurement & Contract ManagementI come equipped with a notable career of developing and executing strategic plans, maintaining stability of IT infrastructure, and fulfilling service requirements/expectations. With a skillset this unique and diverse, I am instrumental overseeing IT strategies and initiatives to drive organizational growth and efficiency. In addition to the above, I am known for consolidating applications/servers, supporting technical/operational procedures, and installing software/hardware. I have a remarkable background of building, leading, supervising, motivating, and enabling cross-functional teams to achieve established goals across complex and evolving environments. I am technically proficient at Microsoft 365, Microsoft Azure, Microsoft Autopilot, Microsoft Intune, Endpoint Manager (MEM), Cloud App Security, VMWare, Backup and Recovery (Cohesity), ServiceNow, Android Enterprise, Apple Business Manager, VoIP (Vonage), Cisco Meraki.While others take pride in meeting all standards set before them: my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved.Want to talk?Connect with me via private message, email, or phone! I am always excited in making new acquaintances.
Tidelands Health
View- Website:
- tidelandshealth.org
- Employees:
- 1313
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Director Technical Strategy And DeliveryTidelands HealthBaton Rouge, La, Us
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Information System ManagerTidelands Health Sep 2024 - PresentMyrtle Beach, South Carolina, United StatesAs Information Systems Manager at Tidelands, I lead the strategic planning and optimization of our IT infrastructure. My role includes developing multi-year roadmaps, managing cloud environments (Azure, Microsoft 365), and overseeing VMWare virtual environments. I work closely with cross-functional teams to ensure system security, scalability, and peak performance. I also manage vendor relationships, design backup strategies, and foster a culture of continuous learning within the IT team. My focus is on delivering a reliable, secure, and efficient IT environment that aligns with the organization’s evolving needs.Strategic Areas of Impact:• Spearhead the development and refinement of multi-year IT infrastructure roadmaps, aligning technology advancements with business goals.• Manage and maintain cloud environments (Azure, Microsoft 365), ensuring configurations meet organizational workflows and compliance requirements.• Oversee the full life cycle of VMWare virtual environments, from design to deployment, focusing on scalability, resource optimization, and fault tolerance.• Implement and maintain secure backup strategies, ensuring data redundancy, quick recovery, and adherence to retention policies.• Collaborate with cybersecurity teams to enforce best practices, conduct vulnerability assessments, and drive security awareness.• Build and maintain strong relationships with technology vendors, negotiating contracts, and optimizing service-level agreements to support organizational objectives.
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Manager Enterprise SystemsAmedisys Jul 2019 - Oct 2024Baton Rouge, Louisiana, United StatesIn my most recent role, I was entrusted with the task of improving operational efficiency and effectiveness of enterprise systems and client engineering through robust governance and optimization of Microsoft Azure stack. Enhancing operational procedures, runbooks, and automation for smooth system operations across Windows, iOS, and Android platforms. Maximizing end user experience and performance by implementing IT service management and enterprise systems best practices, ensuring seamless alignment of processes/procedures while safeguarding against adverse effects caused by client setting modifications. Managing software deployment and patch implementation as well as providing expert guidance on optimal software and firmware enhancements. Driving working excellence and optimizing system performance through comprehensive training of enterprise systems personnel on operating and enhancing existing and emerging systems. Engaging actively in project committees to gain deep understanding and implement novel systems and applications.My accomplishments within this role are following:• Achieved seamless integration by transitioning 24,000 Microsoft Windows, Google Android, and Apple iOS devices to single mobile device management platform.• Reduced cost of reprovisioning, shipping, and depot services by migrating entire Windows environment from legacy device provision to cloud based management using Autopilot and Intune.Attained savings of $350K by managing ISP circuit and Meraki network hardware replacement on over 500 locations across 39 states.• Slashed number of calls to help desk and improve user experience by implementing biometric password model. -
Director Of IsFranciscan Missionaries Of Our Lady Health System Mar 2015 - Jun 2019Baton Rouge, Louisiana AreaLeveraging exceptional professionalism, I was assigned the responsibility of enabling seamless integration of systems with organizational strategies, applications, and processes by steering collaborative efforts with Franciscan Missionaries of Our Lady University and FMOLHS Information Services. Overseeing entire operational tasks of department by providing strategic direction and assistance. Administering data center resources as well as cloud services and deliver on-site assistance for faculty, staff, and students, optimizing operational efficiency and user satisfaction. Utilizing SaaS services to consolidate three data centers and deploy redundant services.A section of my key contributions include:• Achieved cost savings through strategic utilization of educational organization discounts.• Enabled formation of cohesive and streamlined IT division by merging two independent IT departments.• Enhanced productivity and collaboration capabilities by transitioning all users from on-premises services to Microsoft 365.• Reduced number of help desk support calls for resetting passwords by 98% via implementation of self-service password reset. -
Battalion S6 Officer & Information Management OfficerLouisiana Army National Guard, 256Th Infantry Brigade Combat Team Mar 1998 - Oct 2018Lake Charles, Louisiana AreaI was responsible for overseeing end-to-end activities involved in strategizing, integrating, automating, operating, and maintaining tactical and non-tactical voice (VOIP), network data, and information systems services and resources across South West Region of Louisiana, surpassing state requirements. Managing natural disasters and annual training exercises. Enabling integration of Battalion-wide assets, ensuring effective coordination, collaboration, and guidance to commanders, staff personnel, and Louisiana State command. Delivering strategic advice on capabilities, limitations, and deployment of tactical and non-tactical assets, optimizing organizational strategies, applications, and processes for improved outcomes. Safeguarding and preserving critical user and personnel data as well as mission-critical and classified information across secret and non-secret networks.Within this role, I had following achievements:• Increased morale and confidence of subordinates through quarterly evaluation of duties and leadership skills, while providing direct management and comprehensive reviews.• Received multiple accolades and honors, including Bronze Star and ARCOM with Valor in recognition of exceptional service demonstrated in two deployments for OIF (Operation Iraqi Freedom) in 2005 and 2010.
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System AdministratorFranciscans Missionaries Of Our Lady Health System Oct 2007 - Feb 2015Baton Rouge, Louisiana AreaMy duties comprised of designing, deploying, and integrating efficient physical and virtual server and desktop environments, driving seamless operations. Coordinating closely with vendors and project managers to accomplish numerous high-profile projects within agreed timeframe. Ensuring seamless functioning of virtualization software and associated hardware, software, and networking components while managing and maintaining VMware environment. Improving time efficiency by researching and proposing innovative and automated methods to streamline manual processes. Enhancing system standards by recommending future upgrades and improvements in line with best practices.My key-contributions for this role are mentioned below:• Streamlined infrastructure by consolidating legacy applications and virtual servers, resulting in a significant reduction in physical server space across several data centers.• Slashed maintenance expenses and operational costs as well as accelerated response times by employing improvement methodologies.
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Pc Analyst Ii (Project Team)Our Lady Of The Lake Regional Medical Center Jun 2006 - Oct 2007Baton Rouge, Louisiana AreaCompleted hundreds of implementation projects, hardware and software installs, and wireless handhelds distributions during the redesign of the hospital departments to support the growing demand of the community. Consulted with department directors and managers to ensure the proper computer, peripheral, software, and wireless devices were ordered to support the design layout for smooth operational use and flow of the nurses and staff. -
Microcomputer SpecialistLake Charles Memorial Hospital Oct 2003 - May 2006Lake Charles, Louisiana AreaSupported over 5000 computer, laptop, and peripherals devices on a networked environment. Installed computers, laptops, peripherals, software and hardware that are project related requested by the customer. Identified ways to improving daily services and tasks, and consulted with management to implement changes. Established professional relationships to assist customers in identifying problems to prevent future and unexpected downtime. -
It Specialist / Web MasterAmerican Home Loans Aug 2002 - Oct 2003Baton Rouge, Louisiana AreaManaged and maintained small business network and peripherals for 10 personnel office. Maintained a 99% up-time on all user devices to include peripherals excluding scheduled maintenance and downtimes. Sole responsible for as web page designer and web master for 3 internet mortgage sites.
Ed Lewis Education Details
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Bachelor Of Science In Management, -
Information Systems Technology
Frequently Asked Questions about Ed Lewis
What company does Ed Lewis work for?
Ed Lewis works for Tidelands Health
What is Ed Lewis's role at the current company?
Ed Lewis's current role is Director Technical Strategy and Delivery.
What schools did Ed Lewis attend?
Ed Lewis attended University Of Phoenix, Iti Technical College.
Who are Ed Lewis's colleagues?
Ed Lewis's colleagues are Jeff Brantley, Sarah Trombley, Wendy Walsh, Wendi Watts, Justin Young, Tabatha Shields, Verna Shimer.
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