Technical Writer
Current* Wrote user guides for ConfigOS MPO, which enables RMF closed-loop STIG/CIS compliance by managing complex policies and slow connections for large-scale network environments.* Converted user guides from 98-page and 146-page PDF files into a Markdown topic repository, creating a central knowledge base for customers and SteelCloud's support, training, and development teams.* Documented ConfigOS MPO UI designs using Balsamiq Wireframes and Confluence. Linked design documents with product… Show more * Wrote user guides for ConfigOS MPO, which enables RMF closed-loop STIG/CIS compliance by managing complex policies and slow connections for large-scale network environments.* Converted user guides from 98-page and 146-page PDF files into a Markdown topic repository, creating a central knowledge base for customers and SteelCloud's support, training, and development teams.* Documented ConfigOS MPO UI designs using Balsamiq Wireframes and Confluence. Linked design documents with product requirements and change requests in Jira, improving collaboration between SteelCloud's development and support teams.* Proposed UI enhancements for ConfigOS MPO suite in JIRA. Show less