Edwards Chen personal email
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Mobile: +886-918075903E-Mail: edwards_chen66@hotmail.com1. More than 20 years of IT work experience in job function of customer service manger, technical consultant, product manager, account sales and deputy general manager.2. Good relationship with business partners, and high customer satisfaction and coverage.3. Good communication skill, negotiation skill and leadership.
United Information Technology Taiwan Co., Ltd.
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Deputy General ManagerUnited Information Technology Taiwan Co., Ltd. Jun 2010 - Present1. Leading Sales, Marketing and Technical Support Division.2. Leading business division and driving its profitability and new business growth.3. Developing, identifying and qualifying new business, focusing on strategic channel development planning.4. Developing and establishing marketing strategies to meet organizational objectives.5. Providing high level client interaction and channel management.6. Achievements: Won the storage part of EMR system for all the hospitals… Show more 1. Leading Sales, Marketing and Technical Support Division.2. Leading business division and driving its profitability and new business growth.3. Developing, identifying and qualifying new business, focusing on strategic channel development planning.4. Developing and establishing marketing strategies to meet organizational objectives.5. Providing high level client interaction and channel management.6. Achievements: Won the storage part of EMR system for all the hospitals under DOH. Deal size was USD$430K and which was the biggest deal that UIT Taiwan had ever won. Show less
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Enterprise Account Manager Of Fsi (Financial Services Industry)Hewlett-Packard Taiwan Ltd. Aug 2005 - Dec 2009Job Duty:1. Built well targeted account plans. 2. Led virtual team to drive sales and ensured that sales projections/sales quotas were met. 3. Actively monitored all account sales activities and ensured compliance with sales strategy. 4. Developed, communicated and met account expectations and needs. 5. Ensured accurate financial reporting (forecasts & actuals). 6. Applied a thorough understanding of account activities (current & near-horizon) to actively support… Show more Job Duty:1. Built well targeted account plans. 2. Led virtual team to drive sales and ensured that sales projections/sales quotas were met. 3. Actively monitored all account sales activities and ensured compliance with sales strategy. 4. Developed, communicated and met account expectations and needs. 5. Ensured accurate financial reporting (forecasts & actuals). 6. Applied a thorough understanding of account activities (current & near-horizon) to actively support district/regional strategic planning.Achievements: 1. Penetrated into Cathay Group with Exchange migration project in 2008. Deal size was USD$580K and which was the first deal HP won at Cathay Group in the past years.2. Won CTCB’s New Generation Internet Banking project in 2009. Deal size was USD$1.43M and which was the biggest application deal for FSI in the past years. Responsible Accounts: Chinatrust FH, HuaNan FH, SinoPac FH, Cathay FH, JihSun FH, Mega FH Polaris Group, Citi Bank, LBOT, FEIB. Show less -
Technical Consultant & Product Manager Of Ned (Nonstop Enterprise Division)Hewlett-Packard Taiwan Ltd. Jul 2002 - Aug 20051. Product management / marketing: Met NED revenue & margin, by providing NonStop server & related 3rd parties product support to NED, EAM sales and channel partners. Planed & executed NED PM function autonomously.2. PM job function included product documentation, brochure localization & management, price & order configuration confirmation, product launch, advertisement, promotion, 3rd parties communication. ). 3. Pre-sales support to sales & partners by… Show more 1. Product management / marketing: Met NED revenue & margin, by providing NonStop server & related 3rd parties product support to NED, EAM sales and channel partners. Planed & executed NED PM function autonomously.2. PM job function included product documentation, brochure localization & management, price & order configuration confirmation, product launch, advertisement, promotion, 3rd parties communication. ). 3. Pre-sales support to sales & partners by providing NED product / solution technical support.4. Project management support to NonStop server sales. Show less -
Unit Manager Of Ned Service TeamCompaq Taiwan Ltd. Jul 1998 - Jul 20021. Managed customer service team accounting for direct NED major accounts.2. Maintained customer satisfaction, including all of Taiwan NED accounts.3. Team development planning.4. Sales and channel support to achieve revenue goal.5. NED problem escalation handling.6. Education training delivery.
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Manager Of Customer Service DivisionSyscom Computer Engineering Co. Oct 1990 - Jul 19981. Managed two customer service teams accounting for over 30 NED major accounts.2. Maintained customer satisfaction and got score of over 4.5 on customer survey (5 scale survey).3. Team development planning.4. Pre-sale support and SI project leader.5. Profession service consultant.6. Education training delivery.
Edwards Chen Skills
Edwards Chen Education Details
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Business & Management -
Electronic Engineering
Frequently Asked Questions about Edwards Chen
What company does Edwards Chen work for?
Edwards Chen works for United Information Technology Taiwan Co., Ltd.
What is Edwards Chen's role at the current company?
Edwards Chen's current role is Deputy General Manager at United Information Technology (UIT) Taiwan Ltd..
What is Edwards Chen's email address?
Edwards Chen's email address is ed****@****ail.com
What schools did Edwards Chen attend?
Edwards Chen attended National Chiao Tung University, Chung Yuan Christian University.
What skills is Edwards Chen known for?
Edwards Chen has skills like Product Management, Channel Partners, Enterprise Software, Pre Sales, Business Strategy, Crm, Requirements Analysis, Saas, Team Management, Sales Operations, Management.
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Edwards Chen
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