Ashley Edwards Email & Phone Number

Promoted to Director in recognition of overall strong performance and leading role in a strategic transformation program intended to impact delivery operations and client satisfaction.

As a Senior Manager at Symend, I was engaged in a number of roles to enable the organization to meet its goals. Client Insights Team LeadershipManaged a team of seven Behavioral Scientists and Business Analysts that delivered behavioral science consulting services as part of platform trial engagements. Responsibilities included: trial contract review.

Calgary, Canada Area

Recruited as Symend’s first project manager, I was responsible for delivering on projects to onboard new clients to our platform. Achievements and select project experiences include:- Recruited as Symend’s first Project Manager; managed three client go-lives within five months of joining, including the company’s first Tier 1 client – one of North America’s.

Responsibilities included: working with industry sector leaders to develop go-to-market strategy, coordinating execution of strategy across internal teams, stewardship of account management best practices on priority accounts, and oversight of sales team operations.

Calgary, Alberta, Canada

As a Manager within the Technology Advisory practice, I was responsible for leading consulting engagements to improve IT governance, agility, and cost effectiveness across various industry verticals and geographies.Achievements and select project experiences include:- Technology workstream lead on an enterprise cost optimization engagement for a utility.

Calgary, Canada Area

As a Senior Associate within the Technology Advisory practice, I was responsible for assessing, designing and presenting pragmatic solutions to business problems.Achievements and select project experiences include:- Completed technology project health checks on initiatives ranging from short-term, time-sensitive projects to long-term, multi-million dollar.

As the Manager of the IT PMO, I was responsible for implementing and enforcing compliance to Brookfield Residential’s IT project methodology and successfully executing on a comprehensive IT transformation roadmap.Achievements and select project experiences include:- Advised on and approved project remediation plans for two enterprise-wide initiatives.

As an IS Projects Coordinator, I was responsible for the coordination of IT service delivery to all active construction and sales office sites within Calgary, as well as the delivery of a number of IT projects. Achievements and select project experiences include:- Selected by VP IT & Chief Information Officer (CIO) to develop a pragmatic IT Project.

As an SAP Consultant I worked closely with the Supply Chain project team at Suncor and was focused on the Materials Management module, which is used for Procurement Handling and Inventory Management. Achievements and select project experiences include:- Collected and presented metrics and priority service orders to increase coordination across the project.

As an Associate consultant I assessed, designed, documented and advised on IT process improvements in alignment with best practice (ITIL) to enable IT organizations to maximized business value to their internal customers. Achievements and select project experiences include:- Designed and presented process designs to a retail organization during their IT.