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A strategic senior operations & commercially focussed leader with proven track record in leading multi-brand, senior multi-site retail operations teams to consistently deliver results through others in fast-paced, challenging retail & hospitality environments. Head Office, Field-based (inc. Senior) & Store-based experience provides for an objective approach to;- Identify, troubleshoot & lead successful implementation of improvement and solutions- Initiating, managing & executing project delivery- Engaging & influencing key stakeholders at all levelsCreates a culture whereby people form the platform for future growth; - Recognising & building on improvement & successes, - Readily engages team at all levels to create team unity & brand loyalty- Coaching stakeholders to inspire their teams to succeed, - Develop & mentor a sustainable future leadership pipeline,- Championing & excelling on guest experience.
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Operations DirectorTreetop GolfUnited Kingdom -
Operations DirectorTreetop Golf Aug 2023 - PresentUnited Kingdom -
Head Of OperationsTreetop Golf Apr 2020 - Sep 2023United Kingdom
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Senior Operations ManagerTreetop Golf Jul 2019 - Apr 2020
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Head Of RestaurantsTortilla Mexican Grill Apr 2018 - May 2019UkReporting into Operations Director, support in creation & implementation of Company Plan at Board level. Achieving results & business growth through a primary focus on developing great people leaders & a team engaged through an inclusive recognition culture.Mentor & coach Above Store Leaders across stores in Scotland, England (In & Outside M25, inc London) & Wales -
Regional Operations ManagerTortilla Mexican Grill Oct 2017 - Apr 2018UkInspiring, developing and providing strategic leadership to people & business growth across Scotland, England & Wales.
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Area Operations CoachKfc Uk & Ireland Jun 2015 - Sep 2017Manchester, United KingdomInspired, troubleshoot & led 3 successive 'brand focus' areas across the UK (Central London, Reading & Stoke) to allow for sustainable growth & profitability.- Accountable for P&L across an average portfolio of 7 KFC Restaurants of mixed asset type ranging from £884k pa express to £2.44MM pa drive thru, with a combined revenue of between £9-10.8MM paDelivery of KPIs; People Growth, Sales, Management Controllable Costs (inc. Labour, Wastage & Inventory Loss) & Customer Metrics- Line Manager to average 7 Restaurant General Managers, 11 Assistant General Managers & 220+ Team Leaders & Team Members. Responsible for leading high operational standards, recruitment, training and building future leadership capability of area (direct / indirect reports) to reach their full potential- Led, coached & developed 5 people to Head Office or Above Store Leader Roles, whilst promoting 13 direct reports into Senior In-Store positions. Maintaining a ‘100%’ Assessment Centre success rate throughout tenure for all in-store management positions.- Working with Key Stakeholders in Head Office (Restaurant Excellence, NPD, Operational Excellence, IT) to trial, implement & rollout key company projects within ‘Company Profile Restaurants’ including Delivery, Food Donations & Labour Model Trials. Oversaw completion of a number of equity restaurants transferring to franchise. -
Head Of Operations (Bakery)Lidl Uk Aug 2013 - Jun 2015London, United KingdomPromoted into Head of Bakery / Operations to implement, lead & set the strategic direction for In-Store Bakery (ISB) across Lidl UK.- Accountable for Overall Bakery Performance across the entire UK portfolio (9 Regions, 612 Stores), ranging from High Street to Profile Assets, with a combined revenue of £112MM pa- Increased Category Range by 15%; simplified ISB Operation Process & Execution resulting in £11.5MM pa cost saving; reduced wagon delivery frequency & costs by 30% through implementation of UK Transport Schedule; created new Regional Role incorporating ISB into Fresh Category to improve visibility & drive Regional Focus; increased sales & availability through creating & implementing auto-allocate stock system- Delivery of KPIs; Sales (Unit / £ / Growth), Management Controllable Costs (inc. Wastage & Inventory Loss)- Managed 9 Regional Managers across the UK, with Regional Store Portfolios ranging from 47 to 92 stores. Responsible for managing £100MM Project investment & implementation, training & successful execution of ISB operational process & standards & driving overall ISB UK strategy. - Influencing & building sustainable relationships with Key Stakeholders in Head Office (inc. Board Directors, Buying, Sales Operations & Merchandising, Supply Chain / Logistics, Procurement & Construction), Regional Distribution Centres (inc. Regional Directors & Senior Management) & International. -
Regional Manager (Bakery)Lidl Uk Sep 2012 - Aug 2013Bridgend, WalesPromoted to Regional Manager to implement & lead biggest single UK Company investment at Regional Level- Achieved record 43.7% like-for-like Regional Turnover Growth within 2 months, exceeding 20% Growth Target- Accountable for Overall Bakery Performance across Region portfolio (57 Stores), ranging from Small Store to Profile Assets, with a combined revenue of £9MM pa- Delivery of KPIs; Sales (Unit / £ / Growth), Management Controllable Costs (inc. Wastage & Inventory Loss)- Line Manager to 2 Regional Training Managers & Regional Merchandising Manager. Responsible for managing Project setup & implementation, training & successful execution of ISB operational process & standards & driving Regional ISB Strategy. - Influencing & building sustainable relationships with Key Stakeholders in Head Office (Head of Operations (Bakery), Procurement, Buying & Trading Law) & Regional Distribution Centres (inc. Regional Director, Senior Sales Managers, Area Managers, Supply Chain, Logistics & Property)
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Area ManagerLidl Uk Jul 2010 - Sep 2012Bridgend, WalesRapidly completed Graduate Area Manager Programme, subsequently leading & developing 2 consecutive Areas to consistently exceed Sales & Labour Productivity Performance - Fastest Graduate to complete UK Area Manager Training Programme, delivered near double-digit growth across 2 consecutive Areas, increased Labour Productivity by minimum 6% across 2 different Areas, consistently achieved 'Top 3' position within Region- Accountable for P&L across an average portfolio of 5 Lidl Stores of mixed profile size ranging from £2.7MM pa to £5.72MM pa, with a combined revenue of between £14.9-18.3MM pa- Delivery of KPIs; Sales, Management Controllable Costs (inc. Labour (Productivity & Sickness), Wastage & Inventory Loss) & Customer Metrics- Line Manager to average 5 Store Managers, 9 Assistant Managers & 170+ Duty Managers & Team Members. Responsible for leading high operational standards, recruitment, training and building future leadership capability of area (direct / indirect reports) to reach their full potential- Building sustainable relationships with Key Stakeholders in Regional Distribution Centres (inc. Regional Director, Senior Sales Managers, Area Managers, Supply Chain, Logistics & Property)- Led & managed Area teams through significant operational changes (inc. Manual, paper-based to electronic, automated ordering & payroll systems) & company wide strategy (Discount retailer to ‘Top 4’ Competition, such as ‘Freshness’ Concept)
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Sales ConsultantCarphone Warehouse Sep 2007 - Jun 2010• Consistently achieved at least 119% of target as part-time sales consultant selling contract mobile phones and broadband packages, whilst studying at university• Developed own approach to broadband sales to become top salesperson, subsequently training other sales people in local stores to achieve similar results
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Sales AdvisorVodafone Apr 2007 - Sep 2007Part-time sales advisor in target-driven sales environment, whilst studying atuniversity.
Philip Edwards Skills
Philip Edwards Education Details
Frequently Asked Questions about Philip Edwards
What company does Philip Edwards work for?
Philip Edwards works for Treetop Golf
What is Philip Edwards's role at the current company?
Philip Edwards's current role is Operations Director.
What is Philip Edwards's email address?
Philip Edwards's email address is ed****@****e.co.uk
What is Philip Edwards's direct phone number?
Philip Edwards's direct phone number is (650) 692*****
What schools did Philip Edwards attend?
Philip Edwards attended Cardiff University / Prifysgol Caerdydd.
What are some of Philip Edwards's interests?
Philip Edwards has interest in New Technology, Sport (Football And Rugby), Running/gym, Travelling, 2 Dachshunds, Health.
What skills is Philip Edwards known for?
Philip Edwards has skills like Customer Service, Leadership, Team Leadership, Strategy, Store Management, Project Management, Performance Management, Negotiation, Team Management, Business Strategy, Retail Management, Strategic Planning.
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Philip Edwards
London4diffrent.com, informa.com, talktalk.net, revolut.com -
Philip Edwards
Valuation, Risk & Prudent Valuation Professional In Rates, Credit, Xva & Fx. Multi Discipline Experience Leading Teams In Finance, Risk & Front Office FunctionsGreater Reading Area1ubs.com -
Philip Edwards
Director Of Inosys | Knowledge Technologies & Applied Geointelligence | Energy AdvisoryGreater Norwich Area, United Kingdom3lr-senergy.com, lr.org, lr.org -
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