Edwin Gonzales Email & Phone Number

3435 Cesar Chaves Street, San Francisco, Ca 94110

" Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process. " Enter commands and observe system functioning to verify correct operations and detect errors. " Setup equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software." Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities." Develop training materials and procedures, or train users in the proper use of hardware or software." Configure security settings or access permissions for groups or individuals." Identify the causes of networking problems, using diagnostic testing software and equipment." Perform routine maintenance or standard repairs to networking components or equipment." Analyze and report computer network security breaches or attempted breaches." Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes." Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment." Monitor industry web sites or publications for information about patches, releases, viruses, or potential problem identification." Create or update technical documentation for network installations or changes to existing installations.

San Francisco, California

San Francisco Bay Area

" Perform or direct web site updates." Design, build, or maintain websites, using authoring or scripting languages, content creation tools, management tools, and digital media." Write, design, or edit web page content, or direct others producing content." Write supporting code for web applications or web sites." Develop and document style guidelines for web site content." Write supporting code for web applications or web sites." Select programming languages, design tools, or applications." Communicate with network personnel or web site hosting agencies to address hardware or software issues affecting web sites.

Fisherman'S Wharf, San Francisco, California

Skilled in handling problem customer with patience and sensibility.Receive payment by cash, check, credit card, vouchers, or automatic debits.Balance receipts and payments in cash registersServed food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms.Prepared bills for food, using cash registers, calculators, and accepted payment or made change.Cook food or prepared food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions. Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

San Francisco, Ca

Work Experience related to IT Essentials, Computer Refurbishment, Community Outreach, Customer Service and Microsoft Office 2010 Certification.

San Miguel, El Salvador

Raise vehicles, using hydraulic jacks.Remount wheels onto vehicles. Reassemble tires onto wheels.Replace valve stems and remove puncturing objects.Hammer required counterweights onto rims of wheels.Rotate tires to different positions on vehicles, using hand tools.Change Oil.Fix engine’s parts.

Customer Service Technology Certificate

English Classes

High School

Activities and Societies: " Microsoft Office " Computer organization " Digital communication " Google Apps