• Significantly improved the process of creating passenger documents by developing an Electronic Document Automation System (EDOX) utilizing several AS/400 tools and utilities. This system not only minimized paper works but, more importantly, it eliminated manual sorting and mailing by automatically creating electronic formats of passengers Air Schedule, Cruise Tour Plan and other travel related documents. These electronic documents are sent automatically to Travel agencies or directly to passengers’ email addresses or fax numbers• Enhanced the Package Pricing System by introducing an extensive pricing record building and replication with full audit trail capability• Played a key role in the design and development of Renaissance’s two new systems, Great Horizons (Agent Commission Override Program) and Vacation Protection Program (Renaissance Travel Insurance)• Primary production support of several key aspects of the Reservation System• Involved in the development and maintenance of various Reservation systems like Group Reservations, Exclusive Air Inventory Control, Outside Vendors Access Control and other in-house systems where additional requirements and growing informational needs are to be satisfied

• Involved in the analysis, development and implementation of a customer reward system that resulted in a significant increase in the utilization of account holders’ credit lines. Bonus points, that can be used to purchase promotional items, are awarded to customers based on their monthly aggregate daily debit balance• Involved in the bank's Year 2000 Impact Analysis project and bank-wide Y2K systems testing. Prepared program specifications, test plans and test cases for all programs affected. Performed the actual program coding, testing and documentation. Coordinated with other development teams on systems integration testing, user acceptance testing, results verification and implementation• Maintained and enhanced several applications under the Loans and Deposits Department like the CPF-FD system, Club55 Plus and the periodic Lucky Draw

• Designed and developed an interface system that supports the data requirements of some in-house applications unable to access the secured database of COSMOS - a third party integrated Yard and Vessel Billing system developed in Belgium for the AS/400 platform• Responsible for the design and implementation of the Property Accountability System (PAR) and the Employees Stock Option Plan (ESOP)• Supervised a four-man development team• Maintained and enhanced existing systems according to the additional requirements or growing informational needs of end-users

• Designed, developed and implemented Fuel, Oil and Lubricants Inventory System (FOL), Time Sheet Monitoring System and Reefer Monitoring System. These 3 systems were developed using AS/400 COBOL• Played a key role in the successful migration of the Container Location Information System from IBM S/36 to AS/400 platform• Maintained and enhanced various in-house information systems like Payroll System, Stock Inventory, Accounting Systems, Personnel 201 System, Vessel Billing System, CFS Yard Billing System - all running in the AS/400 platform