IT professional, with more than 20 years of experience in Information technology, holding management positions for the last 12 years. I have occupied management roles with responsibility on networking, virtualization, server hardware, desktop support, Windows OS, Active Directory, Microsoft Exchange, software quality control, VOIP, IT security, Datacenter, telecom, DBA, ITSM, Azure, IT Architecture, Cisco Hyperconverged infrastructure, Citrix, O365, IT operations monitoring, and others.Experience in the creation of IT department structure, the formation of well trained and highly motivated teams, IT project management, process improvement, IT best practices implementation, Standard Operation Procedure creation, IT infrastructure and processes transformation, technology integrations, research, and application of new technology.