Edwin Herrera
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Edwin Herrera Email & Phone Number

Vice President Information Technology Operations at ERC
Location: Metro Jacksonville, United States 6 work roles 2 schools
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Role
Vice President Information Technology Operations at ERC
Location
Metro Jacksonville, United States

Who is Edwin Herrera? Overview

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Edwin Herrera is listed as Vice President Information Technology Operations at ERC based in Metro Jacksonville, United States. AeroLeads shows a matched LinkedIn profile for Edwin Herrera.

Edwin Herrera previously worked as Vice President Information Technology Operations at Erc (Enhanced Resource Centers) and Vice President of SDLC at Erc (Enhanced Resource Centers). Edwin Herrera holds Master'S Degree, Marketing from Instituto Tecnológico De Santo Domingo.

Profile bio

About Edwin Herrera

IT professional, with more than 20 years of experience in Information technology, holding management positions for the last 12 years. I have occupied management roles with responsibility on networking, virtualization, server hardware, desktop support, Windows OS, Active Directory, Microsoft Exchange, software quality control, VOIP, IT security, Datacenter, telecom, DBA, ITSM, Azure, IT Architecture, Cisco Hyperconverged infrastructure, Citrix, O365, IT operations monitoring, and others.Experience in the creation of IT department structure, the formation of well trained and highly motivated teams, IT project management, process improvement, IT best practices implementation, Standard Operation Procedure creation, IT infrastructure and processes transformation, technology integrations, research, and application of new technology.

6 roles

Edwin Herrera work experience

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Vice President Information Technology Operations

Erc (Enhanced Resource Centers)

Jacksonville, Florida Area

ERC is an agile, technology-driven company that provides business process outsourcing (BPO) and account recovery services for Fortune 500 companies. ERC leverages the latest innovations in technology while providing extraordinary workforce resources to deliver unparalleled end-to-end customer experience solutions, making ERC a top performer for its clients. With offices spanning four continents and the best talent in the business, ERC is dedicated to changing the BPO landscape through its continued investment in artificial intelligence and data analysis, and its commitment to creating a highly trained, empowered workforce.

Aug 2018 - Aug 2019

Vice President Of Sdlc

Erc (Enhanced Resource Centers)

Jacksonville, Florida Area

Provide oversight to the software development operations.Research and development of innovative new technologies to achieve business goals

Jan 2016 - Aug 2018

Chief Technology Officer

Erc International, Formerly Laurus International

Orlando, Florida Area

Provide oversight of all IT aspects of the company. Establish the technical vision that align with the company’s business goals.

Feb 2011 - Jan 2016

Information Technology Manager

Feedback, S.R.L

Dominican Republic

Supervise and maintain the operations of the IT infrastructure

Oct 2007 - Feb 2011

Information Technology Support Engineer

Feedback, S.R.L

Dominican Republic

Design, implement and support the IT infrastructure.

Oct 2005 - Oct 2007

Software Analyst

Altice Group, Formerly Tricom Telecomunications

Dominican Republic

Analyze and implement software changes in the telecom call routing engine, that served millions of households' wire-line and cellphone customers.

Mar 1997 - Oct 2005
2 education records

Edwin Herrera education

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What is Edwin Herrera's role at their current company?

Edwin Herrera is listed as Vice President Information Technology Operations at ERC.

Where is Edwin Herrera based?

Edwin Herrera is based in Metro Jacksonville, United States.

What companies has Edwin Herrera worked for?

Edwin Herrera has worked for Erc (Enhanced Resource Centers), Erc International, Formerly Laurus International, Feedback, S.R.L, and Altice Group, Formerly Tricom Telecomunications.

How can I contact Edwin Herrera?

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What schools did Edwin Herrera attend?

Edwin Herrera holds Master'S Degree, Marketing from Instituto Tecnológico De Santo Domingo.

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