Edwin Marrero

Edwin Marrero Email and Phone Number

IT Specialist at IBM
Edwin Marrero's Location
Purcellville, Virginia, United States, United States
Edwin Marrero's Contact Details

Edwin Marrero personal email

n/a
About Edwin Marrero

Experienced, detail oriented, reliable and educated individual in the field of Information Technology, interested in obtaining a technical support position. Skills include managing software, troubleshooting various operating systems, hardware and components.

Edwin Marrero's Current Company Details

IT Specialist at IBM
Edwin Marrero Work Experience Details
  • Ibm
    Data Center Engineer Lead/Linux Operations/Aplication Architech/It Specialist
    Ibm Apr 2015 - Mar 2018
    Purcellville, Virginia
    -Supervise data center employees – training, guidance and task assignment.-Hardware support - From troubleshooting devices to working with vendors to do RMA requests. -Racking servers, power and network infrastructure.-Cable and label all devices according cable management plan/guidelines.-Work with data center engineers on HVAC/Power organization better suited for the environment. -Performing data destruction in compliance with (SOC1, SOC2 & ISO27001).-Administration of Linux servers in various distros (CentOS, Ubuntu, Scientific Linux).-Utilize custom monitoring software and ticketing system to provide customer support.-Shell scripting for various system administration tasks.-Independently handle customer incidents according to Incident Response Procedures. -Experience deploying and troubleshooting OpenStack platform.
    View
  • Latisys
    Noc Technician/Cloud Services
    Latisys Nov 2012 - Apr 2015
    Ashburn, Virginia
    -Provide security to the facility - Granting access, enforcing security protocols and escorting guests according to regulations.-Utilizing Sales force to track tickets, maintain the data base of all clients and security permissions. -Perform tasks for client - racking servers, routers, switches, firewalls and other storage solutions. -Troubleshoot simple operating system storage issues including file system, disk management and RAID- Identify and troubleshoot simple hardware failures on x86/64-based servers to include the replacement of failed RAM, hard drives, raid cards and CPUs.-Support servers running Microsoft Windows Server, Ubuntu Linux, CentOS or VMWare ESX Server. -Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling.
  • Internal Revenue Service
    It Specialist
    Internal Revenue Service May 2005 - Sep 2008
    Guaynabo, Puerto Rico, Puerto Rico
    -Configure desktops, laptops and printers.-Server maintenance.-Customer service to the IRS employees in Puerto Rico.-Delegate tickets to co-workers.-Responsible for the application ITAMS system and Asset Management Inventory.-Responsible for keeping track of moving equipment and staff assigned to the equipment per implemented policies and procedures.-Responsible for CEO IMAGE on the application Norton Ghost and Run Stream.-Responsible for diagnostic and Data recovery tools.-Responsible for installation of admin applications on the group.-Responsible for all Warranty on equipment and staff from outside the main office.-Experience on telecom with minor TCP/IP, LAN, WAN and VOIP.
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Frequently Asked Questions about Edwin Marrero

What is Edwin Marrero's role at the current company?

Edwin Marrero's current role is IT Specialist at IBM.

What is Edwin Marrero's email address?

Edwin Marrero's email address is ed****@****ibm.com

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