Edwin Miranda Email & Phone Number

Responsible for the maintenance of two residential towers composed of over 870 units. Coordinated, directed and supervised over 30 employees, maintenance personnel and construction activity. Responded to emergencies and tenant/property issues. Assessed and implemented capital improvements. Established and implemented preventative maintenance programs. Maintained inventory of supplies. Supervised vacant apartments prior to new resident occupancy. Followed all work and safety procedures necessary to ensure employee safety and in compliance with OSHA guidelines. Maintained a positive cohesive image/relationship with existing residents, prospective residents, office management and third party vendor/contractors. Interviewed prospective employees as well as implemented progressive discipline. Provided viable solutions and resolved employee related grievances or disputes.

Involved in multiple aspects of employee, management and labor relations. Representation and counseling of property service employees in residential and commercial buildings. Enforced compliance of various Collective Bargaining Agreements. Investigated grievance complaints, interviewed witnesses and documented all information. Negotiated and enforced contracts for the building service industry.

Duties entailed utilizing analytical, organizational and strong negotiating skills. Served as liaison between all parties bound by the Collective Bargaining Agreements. Interacted with all parties to understand the nature of the disputes, the issues involved and their positions. Provided resolution options based on the evidence presented. Eliminated backlog of cases by resolving 80% of grievances filed. Successfully established an atmosphere of trust while seeking viable solutions for all parties involved.

Managed and supervised the cleaning services of over 50 banks in Miami-Dade, Broward and Palm Beach Counties. Responsible for quality control. Trained supervisors and employees according to OSHA standards. Successful performance led to appointment

Represented over 1,500 employees in residential and commercial buildings in New York City. Active participant in arbitration procedures. Investigated, analyzed and resolved employee claims or grievances. Implemented methods to ensure a balance of efficient work force.

Bachelor Of Science Degree, Psychology

Education record