Edwin Martinez Email & Phone Number

Arlington, TX, US

United States

• Implemented a database containing over 36,000 unique work tasks for 80 areas under Ragle's management team, resulting in improved organization and efficiency.
• Developed an Excel VBA program that connects to the database, performs fuzzy lookups, and allows for manual data entry and editing with an accuracy filter of 90%.
• Analyzed and reported on website issues, identifying and estimating 20 critical errors, including 404 page errors and incorrect information displays.
• Created a user manual detailing all website features, including login, project and bid viewing, and company safety protocols and journals.
• Assisted coworkers with computer maintenance and provided suggestions for program improvements in the work environment.

Arlington, Texas, United States

• Participated in activities designed to improve customer satisfaction and business performance
• Tolerance for repetitive work in a fast-paced, high production work environment
• Collaborated and assisted an average of 50 customers per day in transferring monetary transactions efficiently
• Prepared, completed, and corrected work and update customer files with an accuracy of 95%
• Processed monetary transactions at a high speed of 3-5 minutes per customer to ensure customer satisfaction

Arlington, Texas, United States

• Collaborated efficiently with servers in properly serving food and beverages in 9 auditoriums and providing superior service to around 750 customers
• Acquired proficient knowledge of the menu in order to serve offerings and answer questions from servers and guest
• Worked in a team environment to ensure the auditorium room, bar, and service areas are clean, stocked, and visually appealing

Bachelor Of Science - Bs, Computer Science

Certification, Android Development & Cybersecurity