~Coordination and maintenance of technology required for day-to-day operations of the company~Planning, development, implementation and support of a broad range of ICT and broadcast systems~Analysis of new and existing ICT and broadcast tools and provision of a wide range of technological solutions ~Ensuring Windows PCs, Mac Computers, Windows Servers, and software are working well ~Supporting all software and firmware upgrades~Windows operating system and other office related tools and software installation and configuration, email configuration, drivers installation, and data backup and restoration~Maintenance of broadcast servers & software, satellite systems, microwave systems, audio-visual equipment, Local Area Network, IP telephones, computers, printers, scanners, power and air conditioning systems, which support generation, processing, aggregation, distribution, and transmission of content~Installation, configuration, testing, and maintenance of broadcast and transmission equipment~Designing and implementation of new systems to improve quality of broadcasting and transmission~Setting up and maintenance of studio and link systems necessary for news gathering and outside broadcast operations~Diagnosis and repair of faulty equipment and giving appropriate recommendations~Identification and implementation of alternative methods of service provision to minimize the risk of service loss when equipment fail~Making sure that the broadcasting division stays up-to-date with changing technology and always applies the most appropriate technology~Planning and implementation of maintenance schedules for all systems~Provision of operational support to all users of broadcast systems~Provision of onsite technical support to major conferences and summits

~Planning, development, implementation and support of a broad range of ICT and broadcast systems~Analysis of new and existing ICT and broadcast tools and provision of a wide range of technological solutions ~Managing projects involving construction and maintenance of new broadcast and network base stations~Diagnosing hardware and software faults and solving applications and technical problems~Supporting the necessary infrastructure to produce regular live TV broadcasts for SafariLIVE on National Geographic Wild US, SafariLIVE on SABC3 South Africa, the Today Show on NBC US, and Wild Wonderland on CGTN as well as daily live broadcasts online~Installing, configuring and maintaining DVB-T broadcast and receive systems~Proactively monitoring the performance of DVB-T equipment (encoders, modulators, receivers, RF power amplifiers and DVB antennas) as well as monitoring the strength and SNR of broadcast signal~Installing video streaming tools and post production tools~Installing, configuring and maintaining VHF radio repeaters and VHF radios~Installing, configuring and maintaining wireless networking devices for long range wireless links~Installing and maintaining DC and AC power systems in broadcast vehicles, remote sites and control building~Installing, configuring and maintaining GPS and voltage monitoring systems in broadcast vehicles and remote sites~Installing, configuring and maintaining IP cameras at remote sites~Provision of onsite technical support to major conferences and summits

~Taking part in projects involving setting up and maintenance of new network base stations ~Installing, configuring and maintaining alarm systems, CCTV Systems, and access control systems~Improving customer satisfaction by responding to complaints swiftly and troubleshooting detected problems~Providing IT technical support~Training customers on how to work with various security systems

~Diagnosing hardware and software faults and solving applications and technical problems~Installing, configuring and maintaining new routers, antennas, switches and access points~Providing ICT technical support

~Improving the quality of clients’ internet links by proactively monitoring, logging, and troubleshooting network problems related to WiMAX, Fiber, IP MPLS and Unified Communication links~Providing IT technical support~Customer account management