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Edwin Pinto is listed as IT Engineer at Siemens Logistics LLC, a with 247 employees, based in Pernem, Goa, India. AeroLeads shows a matched LinkedIn profile for Edwin Pinto.
Edwin Pinto previously worked as Teller Service Executive at Dcb Bank and Support Engineer at Micrologic Networks Private Limited. Edwin Pinto holds Bachelor'S Degree, Information Technology from University Of Mumbai.
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I am a highly responsive and approachable IT Engineer with over 1 year of experience as a Technical Support Engineer, and currently serving in the BHS (Baggage Handling System) department at Manohar International Airport, Mopa-Goa, since January 2023. With a strong foundation in technical support and problem-solving, I have developed a robust set of skills in diagnosing and resolving technical issues, as well as maintaining complex IT systems.Additionally, my previous role as a Teller Service Executive in the banking sector has strengthened my ability to communicate effectively with customers and address their queries in a timely and professional manner. I thrive in environments that require both technical expertise and excellent interpersonal skills, always aiming to ensure a seamless experience for both users and customers.
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Manohar International Airport Mopa-Goa
Handling the BHS system as a Shift Incharge.Handling the I.T. system for local troubleshooting and co-ordinating with the backend I.T. team.Applying Flight allocation schedule for departure.Co-ordinating with client for BHS related issues.Managing the entire BHS team in absence of O&M Manager.
Goa, India
Handling cash counter as a head cashier.Understanding and finding resolution to customer queries.Processing customer requests.Maintaining good relationship with existing customers andonboarding new customers as well.
Panaji Area, India
Installing and troubleshooting CCTV (Hikvision, CP Plus, Dahua, etc.)Installing and troubleshooting Intercom systems (Skylink, Crystal)Troubleshooting related to hardware and networking.Router configuration and installation.Operating system installation, Drivers & Software installation.Troubleshooting and maintaining all types of SoftwaresConnect VC, Projector, and TV.Updates workstations / laptops and operation systems as needed.Communicate with customers of a technical nature in a clear andconcise manner.Clearly escalate incidents and problems internally within client andwith external parties where required.Able to assume responsibility for a range of activities and tasks andhas attention to details.Escalated help desk tickets to Level 2 / Tier 2 support when outsidethe scope of L1/T1 technician support.Phone & Email Technical Support.Document actions and resolutions within helpdesk ticket.Maintain effective communication with company leaders, technicalsupport teams, vendors, manufacturers and service providers.Ability to provide support for business based tools such as instantmessaging, cloud file sharing, internet, Windows, mobile devices, DataCard (Dongles), laptops/desktops, Apple products, In room VideoTeleconferencing etc.
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Edwin Pinto works for Siemens Logistics LLC.
Edwin Pinto is listed as IT Engineer at Siemens Logistics LLC.
Edwin Pinto is based in Pernem, Goa, India while working with Siemens Logistics LLC.
Edwin Pinto has worked for Siemens Logistics Llc, Dcb Bank, and Micrologic Networks Private Limited.
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Edwin Pinto holds Bachelor'S Degree, Information Technology from University Of Mumbai.
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