Edwin Tejada Email & Phone Number

Hopatcong, NJ, US

Milwaukee, Wisconsin, US

Milwaukee, Wisconsin, US

• Partnered and managed cross-functional teams to provide strategic and tactical thought partnership to effectively drive digital channel solution risk capabilities.
• Extensive experience in managing complex financial crime investigations, exhibiting a strong grasp of different payment card fraud and bank fraud schemes & identity theft.
• Lead Risk & Controls initiatives in a complex dynamic environment, contributing to the overall outcomes, definition, scoping, design, and delivery; ensuring effective business controls are established and maintained.
• Lead the interaction with Fiserv’s clients/partners to support and enhance model documentation standards, model risk management, model validation, data quality, monitoring.

Brookfield, Wisc., US

• Investigate large US & CA portfolio of merchant account transactional activity in order to evaluate financial risk exposures arising from potential credit or fraud risk.
• Coordinate risk mitigations and monitor accounts to make sure they are processing within VISA, MasterCard, and US & CA Bank standards.
• Reduced unnecessary repeat detections by setting limits that are appropriate for the department’s risk tolerance threshold and operational efficiency standards.
• Research credit card disputes and build response cases to recover funds for large partners.

Boston, MA, US

• Implemented and maintained high standards of policies and safety protocols, consistently ensuring compliance with regulatory guidelines set forth by US Banking authorities.
• Acted as a trusted financial advisor to clients, offering insight and expertise on new and lucrative financial opportunities, ultimately facilitating informed investment decisions.
• Ensured the utmost discretion and confidentiality in safeguarding bank records and client information, protecting sensitive data with unwavering commitment to security.

Cairo, EG

• Executed technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.
• Generated weekly reports and system flow diagrams.
• Collaborated with a team of IT professionals to develop a proprietary, secure, and web-accessibledatabase.
• Teamed with other summer analysts on a group project to propose a process improvement and solutionsto business challenges.Partnered with other summer analysts on a group project to propose a process improvement.

Monrovia, California, US

• Contributed to large-scale upgrades, installations, and maintenance of computer systems and hardware.
• Fulfilled customer engagement duties, including addressing questions or concerns, resolving credit cardissues, assisting with payments, and suggesting new products and services.

Mastes Of Science In Business Analytics, Business Administration And Management, General

Bachelor'S Degree, Management Information Systems, General

Associate Of Science - As, Business Administration