Support Engineer
Feb 2022 - Feb 2024
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Edwin D'Souza Email & Phone Number
Support Engineer
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 71%
Role
Support Engineer
Location
Pune, Maharashtra, India
Who is Edwin D'Souza? Overview
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Quick answer
Edwin D'Souza is listed as Support Engineer based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Edwin D'Souza.
Edwin D'Souza previously worked as Support Engineer at Vmware and Senior Analyst at Bny Mellon. Edwin D'Souza holds Bachelor Of Commerce (B.Com.), Economics from St. Aloysius College, Jabalpur.
Profile bio
About Edwin D'Souza
• Working on tool BMC remedy• Handling priority issues, coordinating with the support team to resolve priority issues.• Handling HRT(High Risk Termination) and working on E support tickets and maintaining calls and chats volumes.• Mentoring new piers, handling process training and providing support on the floor.• Working on projects for process improvements.
6 roles
Edwin D'Souza work experience
A career timeline built from the work history available for this profile.
Senior Analyst
Apr 2015 - Jul 2022
Service Desk Analyst
Support on email, chat, web tickets, calls, walk in, Raising priority tickets,Troubleshooting on MS Office, working on Service Now, handling and monitoring canvas, renewing contractors account through AD, making reports, analyzing CSAT's
May 2013 - Apr 2015
Senior Technical Support Assosiate
Working on Microsoft Active Directory, LAN, PC support and handled VPN issues, Software installation, Printer Installation. Also worked on ticketing tool BMC Remedy and Digital Workflow (DW)
Sep 2011 - May 2013
Cce
- Work:
- Team Handling and communicating with the other departments.
- maintaining new updates in process.Achievement:
- Star performer for continuous 6 month.
- Power seller award.
Apr 2010 - Sep 2011
Marketing Coordinator
Global Trading House
Endorsing new product in the market, following up with potential customers generating business to the company
May 2009 - Jan 2010
1 education record
Edwin D'Souza education
-
St. Aloysius College, Jabalpur
FAQ
Frequently asked questions about Edwin D'Souza
Quick answers generated from the profile data available on this page.
What is Edwin D'Souza's role at their current company?
Edwin D'Souza is listed as Support Engineer.
Where is Edwin D'Souza based?
Edwin D'Souza is based in Pune, Maharashtra, India.
What companies has Edwin D'Souza worked for?
Edwin D'Souza has worked for Vmware, Bny Mellon, Compucom, Mphasis, and Exl Service.
How can I contact Edwin D'Souza?
You can use AeroLeads to view verified contact signals for Edwin D'Souza, including work email, phone, and LinkedIn data when available.
What schools did Edwin D'Souza attend?
Edwin D'Souza holds Bachelor Of Commerce (B.Com.), Economics from St. Aloysius College, Jabalpur.
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