Edwin So Email & Phone Number

Hacienda Heights, Ca, Us

Orange County, California Area

Catalog Data and Content management including:- Research, gather, map, compile and deliver catalog data content to customers and data providers in industry standard formats ( ACES and PIES)- Monitor, identify, and troubleshoot catalog content inconsistencies on a daily basis- Update catalog content with data warehouses like Epicor and WHI and e-retailers like Walmart and Amazon. Respond to delivery report issues,- Collaborate with various departments to assist and provide… Show more Catalog Data and Content management including:- Research, gather, map, compile and deliver catalog data content to customers and data providers in industry standard formats ( ACES and PIES)- Monitor, identify, and troubleshoot catalog content inconsistencies on a daily basis- Update catalog content with data warehouses like Epicor and WHI and e-retailers like Walmart and Amazon. Respond to delivery report issues,- Collaborate with various departments to assist and provide catalog data support to our customers.- Point of contact for customers for any data related issues. Show less

Greater Los Angeles Area

Professional photographer and cinematographer with over 10 years of experience shooting weddings and events. Available for freelance and project work. Website www.sophotography.net

Carson, Ca

- Large data management specialist in charge of maintaining company catalog data integrity, distribution and user support. - Played a senior role in the set up and management of the company's digital assets management system and assured delivery to customers and users on a consistent basis. - Worked closely with company IT and external IT service providers to communicate user needs and managed projects from inception to completion. * Lead project manager in the company's… Show more - Large data management specialist in charge of maintaining company catalog data integrity, distribution and user support. - Played a senior role in the set up and management of the company's digital assets management system and assured delivery to customers and users on a consistent basis. - Worked closely with company IT and external IT service providers to communicate user needs and managed projects from inception to completion. * Lead project manager in the company's PIES (Product Information Exchange Standard) compliance project. Show less

Manage and update the company's Automotive Light and Heavy Duty catalog which includeAssigning new part numbersMap new applications in both ACES and AAIA Legacy formats to existing and new part numbersManage the parts image databaseManaging the company's online catalog portalServed as a direct contact between MPA and the company's customers (Including GM, Autozone, O'Reilly/CSK, Activant and WHI Wrenchead) for catalog updates, error corrections and answer to customer… Show more Manage and update the company's Automotive Light and Heavy Duty catalog which includeAssigning new part numbersMap new applications in both ACES and AAIA Legacy formats to existing and new part numbersManage the parts image databaseManaging the company's online catalog portalServed as a direct contact between MPA and the company's customers (Including GM, Autozone, O'Reilly/CSK, Activant and WHI Wrenchead) for catalog updates, error corrections and answer to customer inquiries or complainsCreated the company's Heavy Duty catalog and e-catalog systemInitiated and headed the project to convert the company's existing catalog from AAIA Legacy standard into the new AAIA ACES standardProduced paper catalogs for internal and customer named brands Show less

Carson, Ca

- Report directly to the VP of Information and in charge of operating the Steering Suspension and Wheels Category as a line of business with distinct P&L's and KPI's- In charge of providing management with visibility on demand and profitability with daily flash reports and weekly and monthly scorecards.- In charge of managing category level product database and images, monitoring no-fills and returns and answering customer service tickets. -… Show more - Report directly to the VP of Information and in charge of operating the Steering Suspension and Wheels Category as a line of business with distinct P&L's and KPI's- In charge of providing management with visibility on demand and profitability with daily flash reports and weekly and monthly scorecards.- In charge of managing category level product database and images, monitoring no-fills and returns and answering customer service tickets. - In charge of growing researching and adding new brands and SKUs to the SSAW category.- In charge of creating training materials and conducting training sessions to front line staff to help them gain category expertise and perform their functions at a higher level.- Work closely with the purchasing and product management group to align goals and objectives, find solutions to brand specific issues and expand existing product line. Show less

Carson, Ca

- Manage the catalog production cycle from creation to finish which includes: a. Assigning Category / Subcategory b. Application research and mapping. c. Image / Diagram creation/editing and management. d. Notes / Attributes writing. e. Coordination with IT to launch on company websites. f. Maintain and update catalog on a regular basis. g. Updating and printing of paper catalog.- Keep close relations with vendors and the product… Show more - Manage the catalog production cycle from creation to finish which includes: a. Assigning Category / Subcategory b. Application research and mapping. c. Image / Diagram creation/editing and management. d. Notes / Attributes writing. e. Coordination with IT to launch on company websites. f. Maintain and update catalog on a regular basis. g. Updating and printing of paper catalog.- Keep close relations with vendors and the product management team to implement updates, improve presence on the web and resolve data issues;- Provide monthly product updates to third party estimating solutions (Mitchell, ADP, and CCC);- Manage an offshore team of data encoders which involve assigning, monitoring and troubleshooting projects. Show less

Managed a staff of 10 customer service agents who handle phone and email customer related issues. Created guidelines and procedures for handling calls. Conceptualized and implemented an online customer service portal on the company website. Managed an offshore team to run cataloging projects.

Master Of Science, Information Technology

Bs-Mfi, Management Of Financial Institutions

Activities and Societies: ECONORG (Economics Organization, Publicity Head), MAFIA (Management of Financial Institutions Association)

Education record

Education record