Erik Eisenman Email & Phone Number

Clearwater, Florida, United States

Clearwater Florida

• Work with the account director, product owners and stakeholders on software development request, workflow, and roll-out.
• Manage project timelines, resolve conflicts, identify future obstacles, and keep internal and external stakeholders updated on status.
• Maintained project data in Jira for both internal and external stakeholders.
• Assist in monthly billing.
• Compile monthly client facing reports measuring product success and monitoring forecast.
• Work with field team… Show more

Clearwater, Florida

• Primary contact for multiple clients to manager feature enhancements across several of our platforms
• Prioritized feature requests with internal and client stakeholders
• Managed client facing release notes.
• Maintained a monthly billing report.
• Managed feature request and business requirements
• Hosted a weekly client facing call to review outstanding support tickets.

Dunedin, FL

• Tracking funds allotted to projects and maintained requisition form workflow.
• Paying contractors, monthly expenses and keeping QuickBooks updated.
• Provide financial reports on each project.

St Petersburg, Florida, United States

• Specialized in commercial and utility doors for new construction.
• Outfitted doors with locks and other security hardware as part of installation process and confirmed proper fit and operation.
• Cared for and respected clients by adhering to detailed cleanup checklist after installation.

Maricopa, California, United States

• Quail Springs is a non-profit educational farm based in the high desert of the Cuyama Valley of California, demonstrating ways of living sustainably off of the land. (Solar power, gravity fed water system, sustainable.
• Helping cater for courses (farm to table),
• Assisted in group building exercises.
• General construction
• Tending to farm animals
• On site computer trouble shooter

Clearwater, FL

Creating and sending out promotional mailings with custom handwritten font and introducing and streamlining new marketing strategies.Maintaining customer records.Researching properties to buy and sell.Keeping track of statistics for the company.

Clearwater, Florida, United States

• Managed the customer service team.
• Managed company's promotional materials
• Oversaw the creation and maintenance of the company website.
• Maintained general IT support.
• Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.

Clearwater, FL

• Managed the customer service team.
• Oversaw all incoming calls and signing up new customers.
• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
• Oversaw addressing of customer requests for friendly, knowledgeable service and support.
• Created training manuals targeted at resolving simple and difficult customer.

• Troubleshooting software, hardware & network problems.
• Running and delivering weekly & daily reports for the company managers.
• Installing new computers uploaded with software & basic office work tools such as Word, Excel, Adobe etc. This also included transferring current information on the computer being replaced, such as Microsoft Outlook.
• Managing and installing V.O.I.P phones
• Manage master… Show more
• Manage master templates for parts to be made that would become work orders out on the floor. Show less

Union, New Jersey, United States

• Keeping track of & reporting the laborers' production.
• This included hours, manufactured parts, quantity of parts, vacation & sick days available.
• Reviewed and approved timecards for processing by payroll department.
• General misc. data entry when needed.

New York, United States

• Sold Christmas trees while I transitioned to New Jersey from Clearwater, Florida.
• Maintained corner lot of Christmas trees.
• Keeping the lot tidy
• Prevented tree theft.
• Sold trees to customers.

Temp Job. Called major retail companies, such as Target,Wal-Mart,Bed Bath & Beyond, GameStop to survey how well particular products like coffee machines, video games etc were being sold. The information collected was then tabulated for possible investors

Clearwater, Florida, United States

• Inspected houses that were in foreclosure:
• verified occupancy status, condition of the property and whether it was for sale or rent.
• Took photos which accompanied the inspection results to the mortgage companies.
• Provided information to mortgage companies that they had requested.
• Usually these were time-sensitive requests and I made sure that the information was gotten from the field and provided to them in a timely manner.

• Managing 4-6 technicians at a time
• Ensuring they were on calls, using proper procedure and answering any questions they had.
• Working with clients with more in-depth or difficult problems.
• Communicating with clients who were dissatisfied and acting as liaison between them and the programming department and/or the owners of the company to work out a satisfactory solution.

• The software I supported was office management software for chiropractic offices called The Practice Solution 2000 (TPS2000). It handled scheduling, patient information, billing patients/insurances, SOAP notes and.
• Assisting clients over the phone and walking them through anything they had questions on.
• Training new clients on the basics of the program to ensure they could set up and use it properly.
• Using… Show more The software I supported was office management software for chiropractic offices called The Practice Solution 2000 (TPS2000). It handled scheduling, patient information, billing patients/insurances.
• Using Microsoft Word and Excel or Open Office for day to day office work
• Entering call logs for each call and updating the company knowledge base, which was a collection of how-to's and other important information for the technicians and trainer.