- Ensure optimal guest experience through effective communication skills and applied efficient customer service skills that led to becoming a shift lead - Enhanced time management, active listening, and multitasking skills- Selecting wines that fit a customer’s taste and budget, as well as creating multiple wine lists that help train the restaurant staff on wine basics- Enhanced my ability to search for, locate, extract, organize, evaluate and use present information in fast paced environments and slow- Applying in depth research on multiple different topics that translates into service- Very detail-oriented, observant, and intuitive when it comes to anticipating the needs of others while remaining unobtrusive

- Assisted with assigned client accounts to ensure marketing campaigns and program plans were executed efficiently, and clients’ general needs were met and exceeded on a consistent basis.- Assisted with a variety of integrated marketing campaigns across assigned client accounts.- Proposed campaigns and marketing pitches to several media outlets on a daily basis and successfully had them picked up and ran - Provided research and other support for developing/implementing strategic PR plans, campaigns and media pitches.- Conducted market/media research and applied findings to documentation, projects and campaigns.- Assisted with social and digital media campaigns and content for the firm and assigned clients.- Assisted with media monitoring, scanning and reporting of client media coverage.- Assisted with strategic media relations, media pitching, press campaigns, and monitoring for / yielding publicity placements.- Disseminated and tracked press releases and other news/channels while monitoring for a range of content in advance and at the time of publication.- Wrote, proofed and made edits to press releases, articles, product profiles, reports, and other communication products based upon tactical campaigns and clients’ program plans.- Oversaw and managed print and digital publication libraries and databases for the firm and clients.- Conceptualized and supervised social media campaigns to include research/development, execution, day-to-day management, and insights/results reports which involved creating and drafting social media posts and captions- Worked on daily writing, proofing and editing on a variety of communications with the use of Associated Press guidelines.

- Ensured optimal guest experience by seating guests, taking orders, assisting any and all customers’ needs and executing all of my manager’s expectations- Served guests in a fast-paced environment and became a long-tenured employee- Learned customer service skills

- Picking up police reports and working with the Cobb County Magistrate Court to process legal paperwork for abandoned vehicles- Drafted and finalized letters to mail to owners of abandoned vehicles, ensured secure and timely delivery of essential paperwork to owners of abandoned vehicle owners- Worked with Microsoft Excel, Word, and Omadi Software- Provided customer service and assistance to customers at the front desk - Addressed any needs or questions pertaining to auctions or customer vehicles