Ezika Emmanuel Email & Phone Number

Responsible for maintaining accurate billing of over 15 billion naira montly, Provide strategic insights for continuous improvement based on feeder performance data, emphasizing revenue assurance.Develop and maintain comprehensive reports and dashboards for feeder performance, Retroactive billing, and Feeder Management.Implement innovative strategies to increase maximum demand sales, focusing on business growth and tariff optimization.Collaborate with billing and accounting teams to address issues, ensuring compliance and reinforcing a robust revenue assurance framework.Lead monthly performance reviews, utilizing strong analytical skills to analyze MD customers' consumption trends for informed decision-making and revenue optimization.Identify and spearhead the implementation of automation solutions, showcasing managerial acumen for operational efficiency and minimizing manual intervention in revenue assurance processes.

• Organizing and leading monthly performance reviews to share feeder performance data with internal stakeholders and customers• Providing insights and recommendations based on feeder performance data and driving continuous improvement in feeder performance.• Developing and maintaining reports and dashboards to communicate feeder performance data to stakeholders at all levels of the organization• Develop and implement strategies to increase maximum demand sales and revenue.• Reviewing customer billing histories and account information to identify potential errors or anomalies.• Conducting regular audits of billing processes and systems to identify potential errors or inefficiencies• Collaborating with billing and accounting teams to develop and implement solutions to address any identified issues• Ensuring compliance with regulatory requirements and best practices in process development and automation.• Develop and deliver presentations to management, showing energy utilization performance and feeder prioritization proposals.• Provide expert advice and support to internal teams on maximum demand-related matters.• Collaborate with cross-functional teams to ensure alignment with business goals.• Identifying and implementing automation solutions to improve operational efficiency and reduce manual intervention.• Develop business architecture with consideration for scope, processes, alternatives, and risks.• Conducting training and providing support to team members on new processes and automation tools

• Design and implement data-driven solutions to optimize performance and drive growth• Provide Business intelligence to support revenue protection and enforcement decisions• Conduct Monthly performance reviews, performance presentations and Strategic sessions for field commercial staff.• Conduct analysis to determine performing and non-performing customers, based on vending pattern versus availability of supply• Providing technical analytical assessments to external consultants on various investigations carried out by the team.• Worked with cross-functional teams to develop and implement new business initiatives.• Monitor billing efficiency of Distribution transformers month on month and provide business intelligence on ways to improve low performing Distribution transformers.• Provide technical assessment on the field activities carried out monthly on Feeders and Distribution transformers to internal stakeholders and follow up on necessary updates and adjustments uncovered from field investigations.

Lagos, Nigeria

B.Eng, Chemical Engineering, Second Class Degree Upper (3.97)

Activities and Societies: Drawing, listening to music, puzzlesolving and chess

B.Eng, Chemical Engineering, Second Class Degree Upper (3.97)