Edward F. Email & Phone Number

Austin, Tx, Us

Us

➟ Partnership with two agencies, supporting secure access to critical data maintained on virtual servers with geographic redundancy.➟ The agency's advisor on their application modernization journey, facilitating a successful transition from a legacy application while delivering long-term strategic benefits and user satisfaction.

Austin, Texas, Us

➟ Successfully implemented Identity Access Management, providing a comprehensive identity and access management solution that streamlined user onboarding and offboarding, strengthened password management, and enhanced security posture.➟ Collaborated with the CTO to alleviate his workload by assuming responsibility for several critical areas, allowing focus on higher-level strategic initiatives.➟ Close collaboration with HR on IT-enabled people operations, security compliance, and IT change management.➟ Successfully led the organization through successful audits for both HITRUST and SOC 2 certifications, ensuring alignment with industry-leading security standards and enhancing customer trust.➟ Responded to security incidents, conducting root cause analysis, implementing remediation plans.➟ Responded to client (current and prospective) security questionnaires➟ Enforced information security policies, standards, and procedures, ensuring adherence to industry best practices and regulatory requirements (e.g., HITRUST, HIPAA ,SOC 2), and conducted security assessments and audits.➟ Presented security awareness and training programs during monthly "All Hands" meetings, engaging all employees and reinforcing a security-conscious culture.

Cary, North Carolina, Us

➟ Led the development of a clear vision and roadmap for IT, Security and Service departments.➟ Aligned department goals and objectives with company OKRs.➟ Effectively led and directed the IT Support team, ensuring smooth operations, continuous development, and high quality support services.➟ Mentored and coached team members through professional development.➟ Optimized Recruitment Processes by leading a team of recruiters, sourcers, and analysts in the successful implementation of a robust Applicant Tracking System (ATS) and CRM solution, streamlining corporate and client recruitment efforts. This achievement contributed to heightened recruitment efficiency, improved candidate experience, and enhanced talent acquisition outcomes.➟ Migrated Identity Access Management to Azure Identity Access Management, using hybrid on-premises and cloud AD.➟ Responded to client security questionnaires➟ Systems and tools implemented as first for the organization: Security Awareness Training platform, Data Loss Prevention and Security policies, procedures and guidelines.

Cary, North Carolina, Us

➟ Led the development of a clear vision and roadmap for IT➟ Managed the organization's technology infrastructure, network, and telecommunications, pioneering a fully remote work environment in 2017.➟ Collaborated with Finance, HR and Senior Leadership to define security requirements for policies➟ Implemented and administered file sharing protection of sensitive data with automated alerts.➟ Automated several onboarding and offboarding tasks with email alerts ➟ Spearheaded a 20% reduction in in-office costs by orchestrating the seamless transition from on-premise systems to a fully SaaS-based environment. ➟ Embraced a multi-faceted role encompassing IT, security, and facilities management, which enabled the opening of two new offices. This strategic initiative resulted in 64% growth in team size, positioning staff in closer proximity to customer offices and significantly enhancing operational effectiveness and client engagement.➟ Aligned department goals and objectives with company OKRs.➟ Supported 2 offices, in Austin and Houston, with virtual and in-person site visits➟ Facilitated the expansion of office space to accommodate 16 employees, and the opening of a new office in order to accommodate 20 employees.

Kortrijk, Be

A leader in lighting products and control systems used to illuminate theatres, stages, theme parks, and Houses of Worship. ➟ Teamed with the Engineering and Service to enhance the customer facing ‘Product Failure Notification’ system➟ Email migration to Exchange➟ Maintained Microsoft (Active Directory, WSUS, Hyper-V, DNS, DHCP, web servers) network.➟ Maintained highend.com (IIS, SQL Server, ASP) and flyingpig.com (LAMP)