• Owned 3-4 client accounts, managing day-to-day operations, including deliverables, Smartsheet timelines, Asana boards, status report sheets, and client communications throughout all projects• Lead weekly client status calls, clearly communicating status of projects & proactively following up with clients as needed• Proofed all presentations and client deliverables• Scheduled internal & client meetings; took detailed notes & distributed via meeting recap emails, clearly detailing… Show more • Owned 3-4 client accounts, managing day-to-day operations, including deliverables, Smartsheet timelines, Asana boards, status report sheets, and client communications throughout all projects• Lead weekly client status calls, clearly communicating status of projects & proactively following up with clients as needed• Proofed all presentations and client deliverables• Scheduled internal & client meetings; took detailed notes & distributed via meeting recap emails, clearly detailing next steps• Managed social media content calendar and lead social media brainstorms• Owned posts on LinkedIn, published articles in WordPress, and managed newsletters, CRM list, and sales pipeline in HubSpot• Deployed Google & LinkedIn ads Show less

• Influencer Marketing - Owned influencer communication for The Home T, Bryan Anthonys, and Highway 3 via Grin. Prospected influencers who fit the target market for the three different brands. Guided influencers through onboarding and ensuring proper content was created after products were received from each company.• Brand Ambassador Marketing - Proactively worked with BrandBassador to create a brand ambassador program from scratch. Wrote inviting copy about the program to encourage… Show more • Influencer Marketing - Owned influencer communication for The Home T, Bryan Anthonys, and Highway 3 via Grin. Prospected influencers who fit the target market for the three different brands. Guided influencers through onboarding and ensuring proper content was created after products were received from each company.• Brand Ambassador Marketing - Proactively worked with BrandBassador to create a brand ambassador program from scratch. Wrote inviting copy about the program to encourage customers to join. Created fun and engaging missions for ambassadors to complete in order to best promote the brand and increase sales.• Social Media Content Creation - Offered fresh and new ideas for social media content (Instagram and TikTok) by utilizing my experience in social media and retail and having a strong understanding of the target market.• Sales - Analyzed sales data and created sales reports. Assisted with product launches by coordinating with the graphic design team to upload products to Shopify in a timely manner. Wrote catchy and clever product descriptions that fit the language of the brand. Helped manage wholesale accounts via Faire.• Customer Service - Communicated with customers via email (Gorgias) and Facebook messages in a timely manner to ensure customer satisfaction. Efficiently communicated between customers and warehouse team as needed. Helped outsource customer service by creating detailed training materials. Show less

• Drove sales to meet monthly sales goals• Provided an excellent customer shopping experience by identifying customer needs and assisting as needed• Represented the brand in person and on social media• Ensured representation of company visual standards, including maintaining an aesthetically pleasing environment

• Created social media content for Instagram (posts, stories, & Reels), TikTok, & Pinterest• Wrote blog posts for over 31,000 followers

• Boosted following upon taking over Instagram account• Added new members and increased involvement of members• Got creative with volunteer ideas due staying on campus because of COVID-19

• Created a paid, earned, and owned media campaign for Big Brothers Big Sisters of the Central Piedmont in order to promote annual gala fundraiser• Created target markets and advertised to them to get them excited for the gala being virtual• Created press releases and social media content to promote the event and donations

• Provided excellent customer service by greeting guests, seating them, and helping with take-out orders

• Created a social media campaign to introduce the local farmers to consumers in person and on social media platforms (Facebook, Instagram, and website)• Featured a wide variety of farmers and small business vendors• Goal was to support local businesses/farmers by gaining exposure and allow customers to get to know who they are buying from

• Collaborated with the Director of Marketing and Digital Marketing Manager for Bad Daddy’s Burger Bar headquarters in Colorado and created content for the company’s Instagram• Initiated ideas for social media and website for High Point Farmer’s Market• Created ideas to attract target market for High Point Rockers baseball team

• Provided excellent customer service through working the sales floor, fitting room, and register• Trained on iPad, iPod, and register in order to complete transactions• Complimented by both managers and customers on hard work and excellentcustomer service• Represented the brand

• Worked under a real estate agent to learn the ins and outs of the real estate industry• Shadowed agent and clients through buying and closing on a house, selling a house, touring homes, and designing a new construction home• Helped clients with everything from picking out wood floor colors and granite styles to choosing a home.