Efrain Q. Email & Phone Number

I have knowledge and experience in hardware, software and operating systems (Linux and Windows), monitoring tools, technical support, CRM systems, service management with SLA, ITIL methodology and SCRUM agile methodology. I am skilled in problem solving (for investigation of more complex cases). I also have knowledge in CI/CD with Git and GitHub, Business Intelligence and Big Data & Analytics, development of panels and reports using Power BI, modeling of relational databases, MySQL DBMS, DW and Data Marts, cloud platforms such as AWS and Azure, containers (Docker/Kubernetes): cluster and orchestration, virtualization, Web server and file server, Microsoft Azure data analysis platforms (Data Factory, Data Lake, SQL DW, Machine Learning) and Python programming language. I have interpersonal skills such as problem solving, good communication, creativity, adaptability, analytical thinking, resilience, flexibility, teamwork, active learning, patience and ability to work under pressure.I am Microsoft Azure AI-900 and DP-900 certified.I have a degree in Information Technology Management.Links:https://github.com/efrainqueirozhttps://hub.docker.com/u/efrainqueiroz