Imagilin® Technology, LLC, a biotechnology company based in Frederick, MD, specializes in nutraceuticals such a plant-based probiotics. My role involves content writing, translating scientific articles, and social media management. I am also proficient in graphic design tools like Canva.

Smoketown Creekside, a brewery in Frederick's lively brew hub, features craft beer and hosts live music events. I provided exceptional customer service whilst showcasing strong time management and multitasking skills. I also handled telephone inquiries, provided information, and aided in event coordination. Moreover, I worked closely with brewers to deepen my knowledge of brewing processes and beer selection, enabling me to better assist customers.

Frederick Social is a community-focused cafe and event space. I was responsible for overseeing a local charity initiative, analyzing data trends, crafting press releases and media content, as well as helping with events of various sizes (20-60 guests). Additionally, I participated in committee meetings, canvassed in the downtown district, and facilitated a network space for fellow organizations and businesses.

Up on Market Bistro & Inn, a historic fine dining establishment, provides patrons with accommodation and Parisian ambiance. As floor lead, I trained new hires, acted as a liaison for the front and back of house, and provided exceptional service to every customer. Additionally, when addressing customer concerns, I approached each situation with a genuine understanding of their perspective and demonstrated professionalism throughout the interaction.