Managed initiatives to support divisional and institutional goals through the development of assessment, retention, and strategic planning.Oversaw user/staff training on assessment platforms such as Baseline, Rubrics, and Insight, in addition to serving as a point of contact for resources and educational materials.Consulted on the creation and implementation of 10-15 assessment instruments per semester encompassing program, service, and learning outcome evaluations.Provided direct supervision of a team of 3-5 student assistants: delegated and identified tasks essential to office functions; recruitment, training, and onboarding of new staff, managed schedules, and provided professional mentorship

• Evaluate and identify relevant documents and data to be used for evidence in departmental audit.• Produce reports by consolidating data and highlighting important results into concise Excel documents.• Analyze, interpret and convert statistics into charts and graph reports to present findings at local meetings.• Develop analysis plan & conduct univariate and bivariate statistical analysis to identify patterns using IBM SPSS software.• Collaborate on developing measurable student learning outcomes for student affairs programs by determining appropriate methods of measurement and outlining continuous assessment plan.• Collaborate on survey design, implementation, and management of a department climate study survey for 200+ participants consisting of both qualitative and quantitative data points.

• Monitor student activity in class, and provided guidance in course development.• Collaborate with Department of Sociology professors to create exams, quizzes, and prompts.• Maintain accurate records and develop Excel templates for tracking the progress of 100-200 students per semester.• Responsible for instructing students on academic research methods, standards of academic writing and the drafting process.• Utilize interpersonal and communication skills when meeting with students to assist them with understanding course concepts or answer questions about assignments and facilitated review sessions for Statistics classes.• Assist instructors in teaching and evaluating grades for classes including Intro to Sociology, Social Statistics, Gender & Sexuality studies, Sociology of Violence, and Sociology of Health-related classes.

• Provided support to children academically, emotionally, and psychologically on a daily basis.• Responsible for managing the function of psychosocial group of 8-12 children and 3-6 staff members.• Planned daily activities, directed/trained staff members, facilitated treatment plans, wrote detailed documentation.• Communicated with parents regarding behavioral issues, academic progress, and relationship-building development.• Non-group duties included outlining job duties for other staff members, assisting in documentation, collecting, organizing and monitoring documentation of 30-40 staff members.

• Assisted in offering support and de-escalation in crisis situations and wrote detail documentation.• Managed direct care/treatment of 1-4 children and built professional and therapeutic relationships.• Completed psychosocial assessments and facilitate meetings for care conferences and behavior management.• Facilitated treatment plans, assisting in making and obtaining individual goals, providing therapeutic resources.• Investigated grievances & communicated with administration to improve the facility's relationships with residents & families.