* Responsible for managing all activities on all our social media platform( Website –Facebook – Instagram – LinkedIn – Snapchat – YouTube channel – Twitter ) by supervising all this activities with marketing agencies .* Responsible for the rebranding – creating content for a new website – website development to fit the needs of our new branding .* Following up with the sales team to close as much as possible from the leads we get from our digital marketing campaigns .* Managing all the events the company make also representing the company in the events which held in Egypt and sometimes in Saudi Arabia if needed.

Putting the plan and the strategies to the marketing and sales teams* Follow up with all the account managers weekly* Analyze the reports and guide them if they need to change their direction* Manage the meetings with the new clients and follow up with important clients

 Put the annual and the quarter plans for the activities and supervising the implementation Planning for rebranding the name of the organization and make a new positioning in the field Work on forming an identity for the place (Visual – objectives – values) Managing the teams who deals direct with the public (Call center- Reception –Delivery – social media and Designers) Put the outlines to write the proposals to gain grants from organizations who give grants Presenting the organization in the meetings and deals with another companies Planning the campaigns that will run quarterly (online – offline)

 Managing the branches daily work (Receiving donations – dealing with patients – selling products – organizing rooms for co working space) (Nasr city – Maadi _ sheikh zayed – 5th settlement – Alex) Team leader for all representatives teams (Reception – volunteers – Part timers) Planning for the project of Mersal store (on line store and the branches point of sales) Managing the project of Mersal co working space in different branches Sharing in all outdoor events (Planning and executing) Attend the meetings with another companies in making a new deals or campaigns

Contacting potential or existing customers to inform them about B.TECH ProductsAnswering Customers Queries about B.TECH ProductsAsking questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerKeep records of calls and sales and note useful information

Provide splendid customer services to customers in a friendly and courteous manner at all timesHave sufficient knowledge about the banking products and services and respond to all inquiries accordinglyImprove customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delayEnsure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging dutiesInform and suggest new banking products to customersSuggest effective ways through which the bank can promote its products and services and increase customer satisfactionEnsure that customers’ confidential information is properly protected and only used for official purposesBe involved in performing some financial related and marketing transactions