Proud US Military Veteran and dynamic, detail-oriented Technologist with experience in requirements gathering, design and development of applications to support business development initiatives. Verifiable track record of managing complex projects while delivering on time, under budget and above expectations. Practiced in clarifying business requirements, performing analysis between goals and existing procedures, and designing process improvements to increase productivity and reduce costs. Self-disciplined, highly organized professional with the ability to thrive in high-paced environments. Outstanding presentation and communication skills, and works exceptionally well within a team environment and individually. Promoted to positions of increasing authority and responsibility because of strong leadership skills, teamwork, customer service, and overall performance.• Effectively developed and implemented tactical solutions, according to system specification and good manufacturing practice procedures, to improve the flow and processing of enterprise business systems information.• Provided post-go-live support or solution support, assisting the project manager in resolving technical issues during the project warranty period to ensure maximum system uptime.• Administered enterprise business systems and collaborated with business end users to drive adoption and to resolve usability issues in a timely manner.• Prepared system documentation for operational use to increase staff skill levels and support operational transition.• Provided support on the enterprise resource planning (ERP) system to increase system efficiency. I look forward to meeting you! You can reach me at 610.762.2047 or e.d.harding@outlook.com.