Eric Heaton Email & Phone Number

Allentown, Pennsylvania, United States

Technical product owner for the Intel Infrastructure Power Manager for 5G Core ("IPM"), adopting general power-management-related server/CPU technologies into solutions targeted to the 5G Core and adjacent networks; work with industry partners to integrate this tech into their commercial offeringsDevelop product requirements in conjunction with internal research groups, Tier 1 Operators, and their vendors for next-gen 5G solutions to make sure our offerings deliver maximum performance at the lowest possible power.. and can be deployed in real-world scenariosLead a global support team for Tier 1 network operators and their vendors to demonstrate value of new technologies or products and reduce the adoption TTM; train field sales to help line up meetings with customer decision-makers on this topicPromote power saving technologies in the Telco network (and represent Intel) at industry bodies (ex. SCTE Energy Management Subcommittee), internal and external conferences; spoke at a 2022 SCTE Energy 20/20 event on improving the energy efficiency of user plane functions in the networkDevelop competitive analysis materials, define plans to related to any missing data or "angles", and line up internal processes/resources to address

San Francisco Bay Area

Our team won a Technology & Engineering Emmy - Pioneering Development and Deployment of Virtualized Cable Modem at the 74th annual awards, with Comcast and Harmonic (https://theemmys.tv/tech-74th-award-recipients/)Selected industry collateral:A. https://www.nctatechnicalpapers.com/Paper/2021/2021-considerations-for-moving-your-access-network-to-the-cloud-and-back-B. https://networkbuilders.intel.com/solutionslibrary/strategies-for-implementing-edge-services-in-the-10g-cable-networkC. https://www.nctatechnicalpapers.com/Paper/2018/2018-automation-of-virtual-ccapArchitected and managed the production of the first, compute-based, Generic Access Platform Node proof of concept unveiled at SCTE Cable-Tec Expo 2019, with hardware and software components from several industry leading partnersLeads Network Operators planning their Access and Edge network transformation from fixed function hardware to a flexible SDN/NFV-based architecture running on COTS servers; and helps ISVs and OEMs/ODMs in this market choose and make best use of Intel productsInforms strategic direction of the business unit through competitive analysis and by developing customer-based requirements for next-gen products and technologiesDemonstrates thought leadership in the industry by speaking at Cable and Telco conferences (ex. SCTE Cable Tec, Optical Fiber Communication Conference, CableLabs Inspir[ED], etc.) and by writing technical papers on next gen topics like vCMTS, Edge computing, application of Cloud tech for network apps, etc.Represents Intel on the SCTE Generic Access Platform Working group and leads the “Special Module” sub-group delivering a new industry specification for modular Nodes

Santa Clara, California

Provides dedicated technical support for the Communication Infrastructure Division's top revenue-producing Tier 1 customers that use Intel's high end multi-core CPUs, chipsets, and peripheral silicon (ex. Cisco, Huawei, etc.). This effort requires deep, practical knowledge of a large range of debug tools and strategies for solving both hardware and software problems; tasks include designing system architecture, performing schematic and layout reviews, root causing power/reset problems or general board failures, debugging BIOS and driver issues, and assisting in the optimization of device drivers and applications. Designs and teaches advanced technical training programs for internal and external audiences through customer consultation and hands-on learning. These events include low-key internal "brown bag" sessions, multi-day bootcamp training for hw and sw engineers, and large, high-profile conferences like the Intel Developer Forum. Interfaces with multi-site teams across time zones and cultural boundaries to plan and successfully complete assignments (ex. board design, board debug, software debug, training, etc.); has worked both remotely and onsite at locations all over the US, Europe, and Asia and happy when a work project dovetails with my love of travel. Writes clear and correct technical documentation.

Santa Clara, Ca

Architected and implemented all the software for a "skunk works" project to develop a cheap hand-held electrical data collector (i.e. oscilloscope) and associated automated analysis tools based on an Altera FPGA paired with an Intel® Quark(TM) or Atom processor. Project resulted in filing of US patent 14/862,964. Initial prototype used off-the-shelf Intel® Galileo or Intel® Edison (Arduino compatible) boards paired with an Altera MAXII FPGA development board, but later, the team designed and manufactured fully integrated custom boards. Software development started using Arduino development tools, but moved to the Intel® System Studio IOT Edition (Eclipse plug-in for Edison development) once the initial ideas were proved out and a more professional development environment was needed. Wrote technical documentation and training materials for the project; and still consult with the team working to move this project to production!

Santa Clara, Ca

Provided full-time 10 week sabbatical coverage for a position in our Cisco sales organization.Grew the Switching business with Cisco to include line cards in addition to control plane processing. Received an "ASMO CESG All Hands Call Award"​ from the top-level Intel Sales and Marketing Group as part of the team that won Intel’s first IOT design win at Cisco. In particular, I drove resolutions for the last several technical hurdles -- wearing both sales and engineering hats -- to bring-in the $50M+ lifetime revenue expected from this design (and was a beachhead for all future IOT wins at Cisco) Managed several other forward-looking IOT efforts at Cisco in the Transportation, Smart Building, and Energy Management markets. Several of these projects have since gone on to become products available for sale (ex. http://www.intel.com/content/www/us/en/internet-of-things/videos/iot-rudin-management-di-boss-os-video.html)Was Intel’s representative on the IOT World Forum Steering Committee and helped shape the 7 Level Internet of Things Reference Model used to talk about "Information Flow" in any IOT system.

Santa Clara, California

Provided dedicated software support for the top revenue producing customers of Intel's IXP12XX and IXP2XXX line of high-end network processors (ex. Cisco, Huawei, Alcatel, etc.). These niche-processors were multi-core and hardware multi-threaded at a time when most mainstream CPUs were single core, and my work focused on the implementation and debug of highly-parallel packet processing algorithms in tight embedded environments (no operating system, just programming the raw RISC cores) to deliver the highest performance possible. As an expert in IXP Microengine programming, I traveled around the US and Europe to help make sales or debug tough customer issues; the aim was always to remove all technical bottlenecks to revenue. Designed and taught advanced technical training programs for internal and external audiences through customer consultation and hands-on learning. These events include low-key internal "brown bag" sessions, multi-day bootcamp training for sw engineers, and large, high-profile conferences like the Intel Developer Forum.

Hudson, Massachusetts

Wrote assembly code for high-end network processors (Intel IXP12XX-series), as part of training material productionManaged and distributed software (ex. Development Kits) and hardware resources (ex. Customer Reference Boards) to internal and external customersCompiled and produced the graphic design for the team's internal and external training materials

Implemented C-based software simulations of low-level molecular processes for drug design research