Ahmed Umar Email & Phone Number

Islamabad, Islāmābād, Pakistan

Pakistan

Devising 4G Channel Strategy, Sales Ops. Planning and Formalizing Sales Target for Channel Planning Retail Footprint Development Planning (including BVS & 964 Retail) & Productivity Insights Ensuring Channel Enablement, Formulation of Pay-out Policies and System Developments for Acquisition Portfolio Development of Channel Campaign, Stakeholders approval and measure to improve yield of Channel Promos Establishing Actionable Dashboards for Channel Visibility and Continuous Progress monitoring in terms. Responsible for providing regional visibility for Quality of Sales, Consumer Behaviour and corrective actions required 4G Base Management through different streams like FCA, Mobile Broadband, 4G SIM Replacement, Migrations Working closely with Regional Team and formulate Regional Campaigns and activation plans to achieve the desired sales results o Updating regions over developments in Processes and Policies and Products Information Responsible for Channel Communication, Trade Marketing & Channel Awareness

Islamabad

Formulating Sales Ops. Plan and continuous monitoring of sales target achievementEnsuring channel enablement and channel development planning and executionMaintaining the roadmap for MBB product portfolio and update S&D management on periodic basisResponsible for formulating payout policies and system developments for MBB channelWorking closely with regional team and formulate regional competitions and activation plans to achieve the desired sales resultResponsible for providing regional visibility for MBB Sales, Quality of Sales and retail productivity for regional action planningWorking closely with marketing team, designing sales lead planning & support structure for MBB customers Updating regions over developments in processes and policies and products informationResponsible for channel communication planning and execution

Islamabad

Formulation of MNP, VAS & Terminals Channel Strategy & Planning Roll OutResponsible for Channel Rationalization, Channel Expansion planning and monitoring for MNP, VAS & Terminals Handling MNP Operations and all Inter Operator Correspondence & Processes related to MNPLiasoning with S&D HQ / Terminals / Marketing team for product roadmaps, portfolios extension and campaignsFormulation of channel campaigns to achieve the desired quality sales resultsEnsuring Trade Visibility for MNP, Terminals and VAS along with MIR gathering from channel for action planningFormulation of pay-out policies for channel and ensuring timely disbursement of commissionImproving channel (Franchise + Retail) productivity backed by efficient use of communication mediums, stock availability and retailer trainingEstablishing effective complaint management system meeting the monthly SLA targetsConducting Periodic Analysis, Improving Quality of Sales, Analysing Customer/ Channel Lifecycle for MNP, VAS & TerminalsMaintaining operational excellence through regular system / process / methods development

Islamabad

Products and channel enablement, business case preparation and sales monitoring Formulated and launched channel sales campaigns to achieve outstanding objectivePlanned and implemented pay-out policies to achieve desired behaviorIdentified channel capacity enhancement and developed programs accordinglyInitiated for channel training need identification / planning and development implementationSuccessfully enriched franchise portfolio by introducing device programBrought S&D's visibility on organization and external communication channelsLiaison for promotional campaigns of S&D through digitalProvided efficient security perspective to franchise investment by bring Pak Qatar insurance on-boardManaged and improved existing complaint management systemCompetent event management skills in organizing away days and team building activities

Islamabad

Responsible for end to end Stock Availability of all SKU's for deployment across regions, from vendor ordering through to delivery taken by Telenor Pakistan's sales and maintaining optimum float levelProficient synchronization with regulatory team in requesting new numbers from PTA with strong analytical approachFormulated mechanisms (reports, SLA, SOP) that effectively capture all information required towards effective supply chain management from vendor ordering through to primary sales to all channelsPlayed crucial role in bringing improved provisioning time and refined processesIntroduced half card body SIM (replacement) to the product portfolioProduced effective results of Supply Chain by ensuring availability of 3Million VSP within 2 monthsMember of cross functional team for Magic Box teamConducted HSE workshop as Trainer and HSE directives implementation champion for franchise

Responsible for developing, forecasting and monitoring sales ops. Plan for sales KPI (Prepaid, Post-paid, MNP and recharge) and operational contribution toward deployment of E-load Sims in the regionsUndertook market visits for stock monitoring and market intelligenceConducted franchise audits and efficient reportingOperational coordinator for the Raabta Ghar project (which rolled out nationwide as Sahulat Ghar)Close coordination with supply chain for provisioning, stock orders matters and shipmentWorked on quick issue resolution of VPN and system issues like (Siebel, STS, POS)Ensured timely scratch card reimbursement for franchise distribution channelConducted 789 retailer convention as the presentation facilitatorExecuted HLR 7 Migration for Central-2

Ensure that all customers coming to Sales and customer service centre are served as per devised sales and servicing SOP and Telenor standardsMaintain the Inventory levels in the service centres to the minimum threshold levelPart of launching team at Faisalabad and Gujranwala Sales & ServiceWinner of S & CSC post-paid competition during 2005Designed national formats for S&SC inventory management and reconciliation. UAT Testing: Actively participated for User acceptance tests of Business Applications (Siebel, Tracker & Geneva)

Master Of Business Administration (Mba), Marketing

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services