Eric Hoffman Email & Phone Number

Plano, Tx

Understand support problems, analyze problem data and determine appropriate solutions. Maintain problem documentations and their resolution procedures for reference procedures. Maintain confidentiality and security of company documents and customers. Assess potential risks and technical challenges and prepare appropriate mitigation plans. Recommend process improvements to ensure system reliability, scalability, security, integrity and performance. Work in compliance with department safety and quality standards.

Allen, Texas

Led team of NICS trained staff to ensure federal compliance. Assure 4473 forms accuracy throughout the firearm selling process in accordance with internal policies and external ATF regulations. Responsibilities include: assisting the customer in the completion of the 4473 form, act as the compliance captain and review all 4473 forms as a secondary and final check, and finally complete the sale through the POS system. Maintaining necessary ATF Compliance logbooks; timely reporting of ATF required documents (ATF F 3310.4); proper retention and process flow for all Federally Regulated Documents. Provided legendary customer servie.

Client relations and acquisitions

Education record

Bs Business Administration, Organizational Communication