Elizabeth Conn Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

• Managed 20 strategic national accounts, providing workflow efficiency reviews, data analysis and on-site support as needed.
• Led and implemented new projects with large growth potential that included coordinating interface testing between systems, setup of software and hardware, creating new workflows, payment setup, eligibility setup.
• Managed and maintained key clients that struggled during the initial implementation process, resolving outstanding issues, improving utilization and increasing client buy-in to the solution.
• Handled under-performing accounts, working to improve their utilization by recognizing and addressing their pain points, coordinating customized staff and patient training, and assisting in maintaining the implemented.
• Led user group meeting at national conference (American Society of Cataract and Refractive Surgery, ASCRS), providing clients information on best practices and new features.

Greater Atlanta Area

• Led implementation of new clients as project manager, coordinating interface testing between systems, setup of software and hardware, creating new workflows, payment setup, eligibility setup, marketing and training.
• Provided on-site support to help clients maintain workflow efficiency and a high ROI.
• Maintained relationships with clients after the initial install to open the possibility of an add-on sale.
• Completed implementations to various practice management systems including NextGen, Allscripts, GE Centricity, Greenway Intergy, Athena, Cerner, Compulink, CareTracker and SRS Health.

Greater Atlanta Area

• Oversaw logistics and execution for all EAA-related Orientation activities that included marketing, communication, inter-campus collaboration, and strategic planning.
• Served as the advisor and coordinator for the Senior Experience Committee and Sophomore Pinning Committee.
• Executed signature programs such as Dinner with 12 Strangers and provided support to all other major programs.
• Provided customer relations and support that promoted and developed the relationships between Emory alumni, faculty, donors, parents, students, board members, and the EAA. Also served as a liaison for campus.

Seoul, S. Korea

• Supervised the training of all new teachers; supervised and managed all foreign teachers.
• Led teacher meetings that involved teaching seminars, event planning, curriculum changes, and policy updates.
• Directed the coordination and execution of all school events.
• Developed and implemented new curriculum that focused on project-based learning through media.
• Coached the speech and debate teams to a 2nd, 3rd, and honorable mention finish in the POLY speech and debate competitions.
• Taught students, ages ranging from 5-13 years old, in a variety of subjects.