Ehsan Rad Email & Phone Number

My primary experience as a Director for CRM & Contact Center lies in setting up, managing Contact Centers and implementing CRM strategies within any organization. As a result of my experience, I have been fortunate enough to benchmark organizations Dubai Police, Dubai Municipality etc. & many other private sectors. With an extensive knowledge in project management in different regions and fields, a solid background of directing projects, I have proven a great ability to achieve outstanding business goals, maximizing productivity and most importantly demonstrating success in leading and mentoring my team using key strategies. I always aim to build a strong, healthy and professional environment, which would result in my years of successful achievement and organization mission and vision.

Listed skills include Contact Center Management, Contact Center Consulting, Customer Service, Customer Satisfaction, and 16 others.