Information Technology Technical Support
CurrentAdminister and monitor of servers: Prolific ERP Systems: Web Prol'IFIC, WISH.Net, Touché, PayTRAX to manage Resort back Office, Accounting, stores, Purchasing, Costing, POS and HR. Administer ticketing system: Galaxy POS system.Administer Kaspersky security center which manage around 100 computers.Managing of network devices: Routers, Managed Switches, Access Point, etc. Managing and troubleshooting of hardware materials: Servers, computers, copiers, printers, scanners… Show more Administer and monitor of servers: Prolific ERP Systems: Web Prol'IFIC, WISH.Net, Touché, PayTRAX to manage Resort back Office, Accounting, stores, Purchasing, Costing, POS and HR. Administer ticketing system: Galaxy POS system.Administer Kaspersky security center which manage around 100 computers.Managing of network devices: Routers, Managed Switches, Access Point, etc. Managing and troubleshooting of hardware materials: Servers, computers, copiers, printers, scanners, Electronic door locks machine, rooms door locks etc. Managing Active Directory Domain Services Objects.Implementing configure and troubleshoot IPv4, IPv6, DNS, DHCP, Local Storage Dynamic Access Control.Make analysis about IT Incidents.Installing and upgrading the database server and application tools. Monitoring user access to the database. Sustaining the security and integrity of data.Enrolling users and maintaining system security. Ensuring compliance with database vendor license agreement. Training colleagues in how to input and extract data.Training colleagues in New technologies.Dealing with vendors. Provide individual training and support on request.Complete set-up maintenance and repair of audio visual equipment.Worked with Sound Technicians for testing of sound and microphones.Install and perform troubleshooting on satellite dishes.Provide recommendations about accessing information and support.Maintain current and accurate inventory of technology hardware, software and resources.Provide network accounts and passwords as required.Creating and maintaining accurate database of all pending and resolved IT issues. Show less