 In charge of the center’s entire financial, logistic, facility, security, and database management. Supervising the house’s hired and volunteer staff and managing staff development plans. Implemented quality assurance and standard procedures. Secured various grants and successfully negotiated vendor contracts to reduce costs.

 Expert oversight of in-house sales operations, which include coordination with customers through website and phone calls as well as provision of outstanding customer service  Keen identification and assessment of customers’ travel plans in various locations, including Eastern Europe, Israel, Portugal, and Spain, to compose requests, organize itineraries and budgets, and advise on order of visits  Arrangement and planning of various congregational trips and tours for a wide range of clients that include rabbis and congregation leaders Active participation in information meetings to gain in-depth understanding of trips and properly explain and answer trip-related inquiries from customers prior to their registration

 Management of a customer base mainly consisting of Israelis, offering assistance in organizing trips to Japan Hands-on supervision to all aspects of the trip program as well as prompt resolution of all problems to ensure smooth program execution

 Provision of full assistance in organizing lectures, preparing teaching materials, designing class outline and requirements, grading student assignments and papers, and responding to student inquiries Close collaboration with students to provide help in completing projects and understanding lessons

 Systematic management of daily center operations, preparation of lectures and conferences, processing of research scholarship and applications, and organizations activities with other institutions

 Effectual support in a variety of office functions, including transcribing and translating interviews and news items.

 Facilitation of instruction to 1st year students of BA in Japanese History, with focus on academic writing and skills. Development of a course curriculum and requirements; facilitation of lectures; provision of guidance and advice to students, grading assignments and papers (average number of students: 15).