Emma Ichikawa Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

● Coordinated, set and monitored calendars and scheduling for Vice President, Stations Capital Delivery, and directors, prioritizing items based on business need.● Arranged meetings with internal and external stakeholders on behalf of VP and team, coordinating with administrative staff across the organization and with external stakeholders including MTO, City of Toronto, and developers. Synchronized agenda items and took minutes when required.● Coordinated with shared services teams, e.g. I&IT, Workplace Strategy, Mailroom Services, and Human Resources on behalf of VP and team.● Supported staff resourcing by tracking vacancies, preparing and submitting requisitions and other HR forms, and coordinating with CPG Workforce Planning, HR Business Partners, and Talent Acquisition.● Prepared IT onboarding requests for new hires and consultants, ensuring equipment and access is ready for start date.● Maintained and reconciled office budgets, track expenses, and create financial reports. Purchased office supplies and PPE for the team, according to procurement and Health & Safety policies.● Organized and led team socials and All-Staff Team calls.● Experience with: MS Office (Outlook, Word, Excel, PowerPoint); MS Teams; OneNote; Visio.

Toronto, Canada Area

● Managed the Eglinton Crosstown LRT Project Office.● Responsible for IT onboarding of embedded consultants.● Responsible for office purchasing card use and reconciliation, and liaising with office vendors, building management, site offices, mailroom, and IT.● Drafted updated office health and safety, security, and facility policies.

Toronto, Canada Area

● Supported workplace volunteers in the planning and execution of employee workplace campaigns.● Developed relationships with and provided excellent customer service to workplace volunteers.● Delivered speeches and presentations to workplace volunteers and employees at agency visits and town halls.Seconded by Metrolinx.

Toronto, Canada Area

● Assisted in the Office of Convocation. ● Answered and responded to telephone and in-person enquiries regarding the Office’s purpose, services and events. ● Provided and received document request forms in-person or by mail, verifying completion and payment. ● Released completed documents after verifying identity and relevant supporting documents, and ensured the ceremony book was signed and dated.

Mississauga, Canada

● Assisted with Human Resources activities in the Transportation & Works Department. ● Aided the transit operator recruitment campaign by marking written tests, conducting telephone interviews and reference checks, and scheduling interviews. ● Supported departmental Human Resources through: data input, tracking applications, and reviewing closed competition files. ● Assisted in organizing a recruitment job fair with over 100 participants by handling all emailing correspondence, helping to select questions, and generating an interview schedule.

Tagawa, Fukuoka, Japan

● Selected to participate as the only non-Japanese English teacher at a public senior high school as a member of the Japanese Exchange and Teaching (JET) Programme.● Developed and implemented English language communication curriculum and implemented the first English conversation testing for first year students.

Toronto, Ontario, Canada

● Led public and private tours and facilitated children’s activities at Canada’s largest museum of world culture and natural history.● Managed activity areas for private events or public activities, greeting participants and visitors, leading activities, and answering inquiries.● Supervised support staff, assistants and volunteers, and scheduled breaks.

Toronto, Ontario, Canada

● Provided supervision and logistical support at the Royal Ontario Museum’s children’s day camp. ● Led, mentored and evaluated a team of six assistants. ● Prepared and co-led assistant orientation, and coordinated and scheduled team duties. ● Assisted with maintenance and organization of camp operations. ● Also Summer Club Assistant 2004-2006, 2008.

Honours Bachelor Of Arts (Hba), Political Science And Asia-Pacific Studies

Activities and Societies: North American Model United Nations

Professional Certificate, Human Resources Management And Services, Honours

Activities and Societies: Case Study Competition Team