Emma Ichikawa Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

• Coordinated, set and monitored calendars and scheduling for Vice President, Stations Capital Delivery, and directors, prioritizing items based on business need.
• Arranged meetings with internal and external stakeholders on behalf of VP and team, coordinating with administrative staff across the organization and with external stakeholders including MTO, City of Toronto, and.
• Coordinated with shared services teams, e.g. I&IT, Workplace Strategy, Mailroom Services, and Human Resources on behalf of VP and team.
• Supported staff resourcing by tracking vacancies, preparing and submitting requisitions and other HR forms, and coordinating with CPG Workforce Planning, HR Business Partners, and Talent Acquisition.
• Prepared IT onboarding requests for new hires and consultants, ensuring equipment and access is ready for start date.
• Maintained and reconciled office budgets, track expenses, and create financial reports. Purchased office supplies and PPE for the team, according to procurement and Health & Safety policies.

Toronto, Canada Area

• Managed the Eglinton Crosstown LRT Project Office.
• Responsible for IT onboarding of embedded consultants.
• Responsible for office purchasing card use and reconciliation, and liaising with office vendors, building management, site offices, mailroom, and IT.
• Drafted updated office health and safety, security, and facility policies.

Toronto, Canada Area

• Supported workplace volunteers in the planning and execution of employee workplace campaigns.
• Developed relationships with and provided excellent customer service to workplace volunteers.
• Delivered speeches and presentations to workplace volunteers and employees at agency visits and town halls.Seconded by Metrolinx.

Toronto, Canada Area

• Assisted in the Office of Convocation.
• Answered and responded to telephone and in-person enquiries regarding the Office’s purpose, services and events.
• Provided and received document request forms in-person or by mail, verifying completion and payment.
• Released completed documents after verifying identity and relevant supporting documents, and ensured the ceremony book was signed and dated.

Mississauga, Canada

• Assisted with Human Resources activities in the Transportation & Works Department.
• Aided the transit operator recruitment campaign by marking written tests, conducting telephone interviews and reference checks, and scheduling interviews.
• Supported departmental Human Resources through: data input, tracking applications, and reviewing closed competition files.
• Assisted in organizing a recruitment job fair with over 100 participants by handling all emailing correspondence, helping to select questions, and generating an interview schedule.

Tagawa, Fukuoka, Japan

• Selected to participate as the only non-Japanese English teacher at a public senior high school as a member of the Japanese Exchange and Teaching (JET) Programme.
• Developed and implemented English language communication curriculum and implemented the first English conversation testing for first year students.

Toronto, Ontario, Canada

• Led public and private tours and facilitated children’s activities at Canada’s largest museum of world culture and natural history.
• Managed activity areas for private events or public activities, greeting participants and visitors, leading activities, and answering inquiries.
• Supervised support staff, assistants and volunteers, and scheduled breaks.

Toronto, Ontario, Canada

• Provided supervision and logistical support at the Royal Ontario Museum’s children’s day camp.
• Led, mentored and evaluated a team of six assistants.
• Prepared and co-led assistant orientation, and coordinated and scheduled team duties.
• Assisted with maintenance and organization of camp operations.
• Also Summer Club Assistant 2004-2006, 2008.

Honours Bachelor Of Arts (Hba), Political Science And Asia-Pacific Studies

Activities and Societies: North American Model United Nations

Professional Certificate, Human Resources Management And Services, Honours

Activities and Societies: Case Study Competition Team