16years working experience in marketing, CRM and brand communications with solid knowledge and resources in social media and digital marketing. Good at strategy formulation and channel development. Either B to C or B to B.
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Head Cross-Border BusinessHub 99 -
Senior Marketing Communications ManagerSurbana Jurong Private Limited Jun 2017 - PresentChina ShanghaiSurbana Jurong (SJ) is one of the largest Asia-based urban, industrial and infrastructure consulting firms with a global presence. Headquartered in Singapore and wholly owned by Temasek Holdings. Surbana Jurong Group of companies are in Australia, China, Canada, over 16,000 employees from more than 120 offices in over 40 countries worldwideWith over 70 years of track record in successful project delivery, SJ has completed master planning for over 30 countries. SuZhou Industry Park is the iconic project.My job duty and achievements include but not limited to: -Make China marketing & Communication strategy, report to North Asia CEO directly and Group Comms Officer ( in Singapore) -Implement Group communication concept with Local agency together -Create digital strategy and CRM (customer relationship management) for China business area (Website, WeChat, SCRM) -Build up the internal team -
Social Epr ManagerFar East Group- Happy Go Apr 2013 - Apr 2017Happy Go is a venture business directly invested by the largest Taiwan company Far East Group. It provides consumers a consumption bonus point card that can be used in thousands of on line and offline retail shops. It enjoys over 10 million users and have partnership with over 10,000 brands.My job duty and achievements include but not limited to: -Develop and execute social EPR strategy. Build up Happy Go brand reputation in mainland China. -Create and maintain website, Wechat, and BBS. Continuously design program and create content that is appealing to current and potential users and followers. Accumulated over 500,000 followers on Wechat within 3 years. -Study and analyze consumers big data collected through the bonus point system, and hence provide marketing and brand strategy to brand partners. -Lead team to fulfil the plan
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Senior Account ManagerDentsu Group Mar 2011 - Mar 2013Shanghai ChinaDentsu Group is a 4A advertising company. My key clients are Volkswagen and Chrysler.My job duty and achievements include but not limited to: -Set up an integrated CRM (Customer Relations Management) system for Volkswagen. Design and execute annual brand communications plan and activities for car owners club. . -Set up DDC (Dealership Digital Center) for Chrysler. Draft and distribute SOP.
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Senior Account ManagerWanmo Co,Ltd Feb 2010 - Nov 2011ShanghaiMy client is Lacoste. I helped Lacoste to develop and maintain CRM system. Collect and analyze retail shops data so as to design and execute marketing campaign.
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Account ManagerSinobase Integrated Marketing Jul 2006 - Feb 2011ShanghaiI provided integrated marketing strategy and execution to well known brands like B&Q, Nokia, Siemens, Ctrip and Mistubishi. Organize marketing events. Manage website and e-commerce.
Frequently Asked Questions about Eileen Chen
What company does Eileen Chen work for?
Eileen Chen works for Hub 99
What is Eileen Chen's role at the current company?
Eileen Chen's current role is Head Cross-border Business.
What schools did Eileen Chen attend?
Eileen Chen attended 上海应用技术学院.
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4bestbuy.com, hotmail.com, genesysworks.org, accenture.com
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Eileen Chen
Shanghai -
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