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Eileen Herbert Email & Phone Number

Client Experience Operations Manager at YAPI at Yapi
Location: Los Angeles Metropolitan Area, United States, United States 11 work roles 4 schools
1 work email found @yapicentral.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email e****@yapicentral.com
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Current company
Role
Client Experience Operations Manager at YAPI
Location
Los Angeles Metropolitan Area, United States, United States
Company size

Who is Eileen Herbert? Overview

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Quick answer

Eileen Herbert is listed as Client Experience Operations Manager at YAPI at Yapi, a company with 116 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at yapicentral.com and a matched LinkedIn profile for Eileen Herbert.

Eileen Herbert previously worked as Client Experience Operations Manager at Yapi and Team Lead, Client Success at Yapi. Eileen Herbert holds Master'S Degree, Creative Writing - Playwriting And Screenwriting, Distinction (4.0 Gpa) from City, University Of London.

Company email context

Email format at Yapi

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{first}.{last}@yapicentral.com
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AeroLeads found 1 current-domain work email signal for Eileen Herbert. Compare company email patterns before reaching out.

Profile bio

About Eileen Herbert

Self-motivated Customer Success Lead with a passion for leadership – exceptional communication skills – an innate ability to build relationships – and 12 years of customer success experience in client-facing roles. Brings pride in a job well done and proven ability to produce customer satisfaction and improved retention in high-pressure, fast-paced environments. Has a reputation as high-level leader.

Listed skills include Creative Writing, Editing, Screenwriting, Proofreading, and 34 others.

Current workplace

Eileen Herbert's current company

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Yapi
Yapi
Client Experience Operations Manager at YAPI
los angeles, california, united states
Website
Employees
116
AeroLeads page
11 roles · 18 years

Eileen Herbert work experience

A career timeline built from the work history available for this profile.

Client Experience Operations Manager

Current

Manages strategic and tactical high-level operations of the Client Experience team including Client Support, Technical Support, Client Onboarding, and Client Success.

Nov 2023 - Present

Team Lead, Client Success

North Hollywood, CA

Directly orchestrated and oversaw the growth of the team from 4 to 10 Customer Success Managers. Designs and implements outreach projects to connect Customer Success Managers with clients for customer engagement and retention. Maintains open channels of communication with C-level executives and other department leadership to ensure efficacy and efficiency.

Apr 2021 - Nov 2023

Senior Customer Onboarding Manager

North Hollywood, CA

Sep 2020 - Apr 2021

Account Manager

Aug 2019 - Sep 2020

Lead Marketing Concierge Specialist

Orlando, Florida Area

  • Promoted to Lead in only 6 months in a high-volume customer service call center in support of AdventHealth patients and physicians (at the largest health system in FL). Took between 50 and 100 calls/day and facilitated.
  • Maintained outstanding KPIs including 94% accuracy, 4-minute average handle time and 95% customer satisfaction.
Jul 2018 - Jul 2019

Digital Marketing & Customer Service Specialist

Brightlight Books

Casselberry, FL

Used book store with a brick and mortar retail location as well as eCommerce presence on Amazon and eBay. Developed a robust marketing plan for the owner and provided exceptional customer service via email, in person, web and phone. Created visually appealing displays and wrote creative copy for retail lots posted on eBay. Developed the company’s voice on.

Feb 2018 - Jul 2018

Customer Relations Clerk

Seminole County Public Library

Casselberry, FL

Served in a customer service capacity at the main library’s circulation desk. Answered questions and clarified library policy for up to 100 customers per shift. Relied on strong organizational skills to keep the circulation desk organized and used initiative to improve accessibility to the library’s DVD collection. Designed a rotational chart to constantly.

2013 - 2015 ~2 yrs

Substitute Teacher

Fairbanks, Alaska

Worked 3 to 4 days/week as a K-12 substitute teacher on Eielson Air Force Base. Trusted with long-term substitution assignments of more than 1 week and successfully maintained order in the classroom and followed teacher lesson plans. Taught English, History, Mathematics and Drama at all levels from elementary to high school.

2012 - 2013 ~1 yr

Sales Associate

H&M

Sanford, FL

Rotated throughout the store in all positions from customer service to cashier, inventory, stocking and merchandising. Helped customers feel their best, listened to their needs and assisted 100s of shoppers in one of the two H&M flagship locations in FL.

2009 - 2011 ~2 yrs

Cast Member

Lake Buena Vista, FL

Provided guests with a magical, once-in-a-lifetime experience on Star Tours by utilizing empathy and creativity to maximize the impact of the excellent customer service tools and training provided by Walt Disney World. Carefully adhered to safety regulations in an extremely high-volume, fast-paced environment – assisting nearly 2K guests per shift.

2008 - 2010 ~2 yrs
Team & coworkers

Colleagues at Yapi

Other employees you can reach at yapicentral.com. View company contacts for 116 employees →

4 education records

Eileen Herbert education

Bachelor'S Degree, English - Creative Writing

Activities and Societies: Creative Writing Club: Founder and President; Alpha Phi Omega service fraternity: Secretary, Pledge Chair

Film Acting

Art'S Sake Studio

Activities and Societies: Teaching Assistant

Sketch Writing

Sak Comedy Lab

Activities and Societies: Head Writer

FAQ

Frequently asked questions about Eileen Herbert

Quick answers generated from the profile data available on this page.

What company does Eileen Herbert work for?

Eileen Herbert works for Yapi.

What is Eileen Herbert's role at Yapi?

Eileen Herbert is listed as Client Experience Operations Manager at YAPI at Yapi.

What is Eileen Herbert's email address?

AeroLeads has found 1 work email signal at @yapicentral.com for Eileen Herbert at Yapi.

Where is Eileen Herbert based?

Eileen Herbert is based in Los Angeles Metropolitan Area, United States, United States while working with Yapi.

What companies has Eileen Herbert worked for?

Eileen Herbert has worked for Yapi, Adventhealth, Brightlight Books, City, University Of London, and Seminole County Public Library.

Who are Eileen Herbert's colleagues at Yapi?

Eileen Herbert's colleagues at Yapi include Meral Marangoz, Ramazan Irmak, Muhammet Yılmaz, Caitlin Adams, and Jesus Contreras.

How can I contact Eileen Herbert?

You can use AeroLeads to view verified contact signals for Eileen Herbert at Yapi, including work email, phone, and LinkedIn data when available.

What schools did Eileen Herbert attend?

Eileen Herbert holds Master'S Degree, Creative Writing - Playwriting And Screenwriting, Distinction (4.0 Gpa) from City, University Of London.

What skills is Eileen Herbert known for?

Eileen Herbert is listed with skills including Creative Writing, Editing, Screenwriting, Proofreading, Public Speaking, Social Media, Film Production, and Video Production.

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